Improving Indoor Air Quality for Every Customer
At MasterCool Air Conditioning, we are a London-based contractor specialising in the design, installation, and maintenance of air conditioning, ventilation, and purification systems for the commercial and leisure industries. With over two decades of experience, we have established ourselves as a reputable and reliable provider of technical solutions for improving indoor air quality and temperature control in a wide range of settings.
Our Expertise
Our team of experienced engineers and sales staff possess a deep understanding of the critical factors that affect indoor air quality, including temperature, humidity, and air circulation. We work closely with our clients to understand their specific needs and provide bespoke solutions tailored to their unique requirements. Our expertise includes:
- Air conditioning systems for offices, shops, and commercial spaces
- Ventilation and heat recovery systems for buildings of all sizes
- Data centre cooling solutions for high-density racks and server rooms
- Servicing and maintenance packages for all makes of air conditioning, ventilation, and purification systems
Our Services
At MasterCool Air Conditioning, we offer a range of services designed to meet the diverse needs of our clients. Our services include:
- FREE surveys to assess potential air quality or temperature problems
- Design and installation of air conditioning, ventilation, and purification systems
- Servicing and maintenance packages for all makes of air conditioning, ventilation, and purification systems
- Energy-efficient solutions to reduce energy consumption and operating costs
- Customised solutions for data centres, server rooms, and other critical environments
Industry Affiliations
As a member of the Heating and Ventilation Contractors Association (HVCA), we commitment to quality and professionalism in our work. We stay up-to-date with the latest industry developments and best practices to ensure our clients receive the best possible solutions.
Testimonials
We value the trust our clients place in us, and we are proud to have worked with major brands such as Swarovski Crystal, London Borough Camden, and XOYO Nightclub, among many others. Our clients trust us to deliver high-quality solutions that meet their needs and exceed their expectations.
Contact Us
If you are ready to speak to one of our Sales Or Service team, please do not hesitate to contact us. You can reach us on 020 3009 3162 (London Office) or 01708 732 700 (Romford Office).
Customer Experience
Some customers have had a positive experience with Mastercool, reporting excellent service, professionalism, and helpfulness from their staff. For instance, Author Jayden Spence gave Mastercool 5 stars, praising their "star workmanship" and "professional" service. Similarly, Author Charlton Botha mentioned that their installation was done efficiently and effectively, and they will be returning for future services.
Challenges and Complaints
However, several customers have reported negative experiences. Authors Blue Jaguar, Sukie Singh, Zahir Kanji, Luke Dudley, and Trevor Webber all gave Mastercool 1 star, citing issues with service, professionalism, and driving skills. Specifically, concerns have been raised about poor customer service, overcharging, and inconsiderate parking habits.
Installation Quality
Some customers have commented on the quality of the installations provided by Mastercool. Authors Sarah-Jane Hair and Charlton Botha both praised the quality of their installations, with Sarah-Jane mentioning that her engineer was "so helpful" in making her unit look perfect.
Driving Habits
It is worth noting that Mastercool's vans have been parked in a way that has blocked pedestrian access to a dropped curb, as reported by Authors Blue Jaguar and Luke Dudley. Additionally, Trevor Webber has expressed concern about the driving habits of Mastercool's staff, reporting that they were driving recklessly on the A127.
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