Your trusted home service partner
Who we are
UK Gas Services has proudly served residential, commercial, and public sector clients across Leicester, Leicestershire, and the East and West Midlands for over 25 years. We are a team of highly skilled and experienced professionals dedicated to providing exceptional home services that enhance the comfort and efficiency of your property.
Our Vision
Our vision is to empower homeowners, landlords, and businesses with comprehensive and reliable home solutions that optimize energy efficiency, enhance comfort, and ensure safety. We believe in forging lasting relationships with our clients through attentive communication, meticulous workmanship, and honest advice.
Our Services
We offer a comprehensive range of services to address all your heating, boiler, and home improvement needs. These include:
- Boiler Services & Installations: We install, repair, and maintain all types of boilers, including combi boilers, conventional boilers, and system boilers.
- Central Heating: We assess, design, and install efficient central heating systems for new and existing properties.
- Bathroom & Kitchen Refits: From full bathroom renovations to stylish kitchen installations, we handle every detail with meticulous attention to detail.
- General Property Services: From minor repairs to comprehensive property maintenance, our skilled team can handle it all.
Why Choose UK Gas Services?
- Experienced Professionals: Our engineers boast over 85 years of combined experience, ensuring you receive reliable and efficient service.
- Quality & Attention: We prioritize quality workmanship and meticulous attention to detail in every project.
- Client-Centric Approach: We place emphasis on open communication, understanding your needs, and providing tailored solutions.
- Competitive Prices: We offer competitive rates and transparent pricing with free surveys and fixed-price quotes.
- Exceptional Customer Service: We treat every client with respect and provide personalized attention throughout the entire process.
Get in touch today to learn how UK Gas Services can exceed your expectations and deliver exceptional home solutions tailored to your specific needs.
Positive Comments
The majority of reviewers have had a positive experience with UK Gas, praising their professionalism, efficiency, and friendly attitude. Many reviewers have also highlighted the company's excellent customer service, with some mentioning specific engineers who provided great work.
Negative Comments
However, some reviewers have expressed disappointment and frustration with the company's service. A few have reported issues with communication, with some being left without updates or answers to their queries. A few have also experienced problems with the quality of work, including incomplete or faulty installations.
Employee Performance
Some reviewers have specifically praised individual employees, such as the engineer Paul, who was described as "lovely" and did a "great job". Others have mentioned that the workmen were professional, efficient, and friendly.
Challenges
A few reviewers have encountered issues with the company's responsiveness, with some appointments being cancelled or not kept. Another reviewer had to deal with multiple phone messages and emails to get an update on their job, and was eventually billed for a call-out that was not completed.
Conclusion
Despite some issues, the majority of reviewers have had a positive experience with UK Gas, praising their professionalism, efficiency, and customer service. However, the company needs to address the concerns raised by some reviewers, particularly regarding communication and quality of work.
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