Transforming Your Home with Efficient and Beautiful Heating Solutions
About Us
Vertechs Stove & Heating Centre is a family-run business with over 30 years of expertise in the plumbing, heating and stove & fireplace industries. We proudly serve the Northumberland and Tyne & Wear areas, offering a comprehensive range of products and services to meet all your heating and home comfort needs.
Our Expertise
At Vertechs, we excel in:
- Boilers
We install and repair all types of boilers, from combi boilers ideal for smaller properties to heat-only and system boilers better suited for larger homes. We work with all major manufacturers and can cater to various fuel types, including natural gas, LPG, oil, and even air source heat pumps.
- Central Heating & Hot Water
We design and install efficient central heating systems, including radiators, underfloor heating, and renewable energy solutions. We also provide expert advice on choosing the right heating controls and thermostats to manage your home's temperature effectively.
- Stoves & Fireplaces
From traditional cast iron stoves to modern multi-fuel options, we offer a stunning selection of stoves and fireplaces to enhance the aesthetic and warmth of your home. We can also design and install bespoke decorative fire surrounds and surrounds to complete the look.
- Building Work & Flues
We undertake comprehensive building work, including chimney and flue design and installation, ensuring safe and efficient operation of your heating system.
Our Values
At Vertechs, we are driven by:
- Quality: We prioritize high-quality workmanship and use only trusted materials.
- Customer service: Our experienced and friendly team is dedicated to providing exceptional customer service every step of the way.
- Sustainability: We promote eco-friendly solutions and energy-efficient heating systems.
- Transparency: We provide clear and honest quotes and estimates.
Get in touch today to discuss your heating needs and schedule a free site survey. We look forward to helping you achieve a comfortable and efficient home!
Positive Experiences
Customers have had wonderful experiences with Vertechs, with praises for their friendly and professional service, from discussing requirements to installation. Many reviewers mention the excellent workmanship of the engineers and fitters, who were polite, courteous, and helpful. The company's knowledgeable staff, including Chloe and James, provided great advice and support throughout the process.
Common Themes
Several common themes emerged from the reviews, including:
- Friendly and professional service: Multiple reviewers praised the company's friendly and professional staff, from the sales team to the engineers and fitters.
- Excellent workmanship: The installation teams were praised for their attention to detail and excellent workmanship, resulting in beautiful and functional stoves.
- Knowledgeable staff: The reviewers appreciated the company's knowledgeable staff, who provided great advice and support throughout the process.
- Commitment to customer satisfaction: The company's commitment to customer satisfaction was evident in their willingness to return and resolve any issues that arose.
Specific Praises
Some reviewers specifically praised certain staff members, such as Chloe and James, for their help and support. Many reviewers enjoyed having the fitters in their homes, feeling comfortable leaving them to work while they were out.
Negative Experience
Unfortunately, one reviewer had a disappointing experience with Vertechs. Derek Hall was unhappy with the company's customer service, citing delays and communication issues. He felt that the company did not take responsibility for the delays and did not offer adequate compensation.
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