Business Details
17 Years
experience
Emergency
services
Expert HVAC Solutions in York
Established in 2009, Icool is a family-run business headquartered in York, North Yorkshire, specialising in tailored heating and cooling solutions for residential and commercial clients. With over 90 years of combined design experience and 15,000+ air conditioning systems installed, we prioritise superior workmanship and client relationships. Our team holds REFCOM certification, CHAS membership, and approval as installers for Mitsubishi, Daikin, and Toshiba, ensuring adherence to industry standards. Our process includes consultation, custom design, equipment supply, and project management, complemented by maintenance and emergency repair services. We offer nationwide coverage, with a focus on minimising disruption through out-of-hours work and prompt response times.Our 3 - 7-year warranties on installations and transparent pricing reflect our commitment to reliability and customer satisfaction. Testimonials highlight our ability to deliver projects on time and within budget, alongside proactive advice to prevent future issues. We serve diverse sectors, including construction, education, and manufacturing, with a dedicated maintenance team led by Verity Lawrence. Our MD, Alex Lawrence, brings over two decades of HVAC expertise, ensuring every project meets exacting standards while balancing aesthetics, noise reduction, and cost-effectiveness.
Services
Design & Installation
Planned Preventative Maintenance
Emergency Repairs
Commercial Installations
Air Conditioning
Ventilation
Heat Pump Systems
Domestic Installations
Maintenance Packages
Emergency Call Out
Details
- Year established: 2009
Highlights and features
- We have over 90 years of combined design experience.
- We are certified by REFCOM and CHAS.
- We are approved installers for Mitsubishi, Daikin, and Toshiba.
- We offer nationwide emergency repair services.
- We have completed 2,500+ projects with 15,000+ systems installed.
Associations and certifications
- REFCOM
- CHAS
What people say
Delighted with the quality
Prompt service
Professional and reliable
Reduced utility bills
Excellent customer service
Services
Design & Installation
We design and install tailored heating and cooling systems for homes and businesses. Our process begins with consultation to understand your needs, followed by custom design and supply of equipment from leading brands like Mitsubishi and Daikin. All installations are completed by FGas-certified engineers to ensure efficiency and compliance.
Planned Preventative Maintenance
Our maintenance packages maximise system longevity and efficiency. Services include annual checks, cleaning, and part replacements to uphold warranties. We cater to both new and third-party installations, ensuring systems operate at peak performance while minimising unexpected breakdowns through proactive care.
Emergency Repairs
We provide rapid emergency repairs for HVAC systems nationwide. Our engineers carry spare parts for same-day fixes and prioritise urgent cases to restore comfort quickly. This service is available outside standard hours, ensuring minimal disruption to homes and businesses.
Commercial Installations
We specialise in large-scale commercial HVAC projects, including VRV/VRF systems for offices and retail spaces. Our team collaborates with other trades to meet deadlines and integrate energy-efficient solutions. Projects are managed from design to completion, with nationwide maintenance support available.
Heat Pump Systems
We install air-to-air heat pumps that provide both heating and cooling. These systems transfer energy from outdoor air, reducing utility bills while maintaining comfort. Available for domestic and commercial properties, installations come with 37-year warranties and include maintenance advice.
People
Alex Lawrence
Managing Director
Alex founded Icool in 2009 after gaining HVAC qualifications in 2003. With over 20 years in the industry, he oversees project design and ensures technical excellence. He prioritises client relationships and balances work with outdoor activities.
Verity Lawrence
Maintenance Manager
Verity leads our maintenance team, managing bespoke service packages for commercial clients. She ensures systems comply with industry standards and focuses on prolonging equipment lifespan through regular servicing and client education.
Questions
What HVAC services do you offer?
We provide design, installation, maintenance, and emergency repairs for air conditioning, heat pumps, and ventilation systems in residential and commercial properties.
Are you certified by industry bodies?
Yes, we are REFCOM-certified, CHAS members, and approved installers for Mitsubishi, Daikin, and Toshiba, ensuring compliance with industry standards.
Do you offer emergency repair services?
Yes, we provide nationwide emergency HVAC repairs with engineers carrying spare parts for same-day fixes, available outside standard hours.
What warranties do you provide?
Our installations come with a minimum 3-year warranty, extendable to 7 years for certain products, and include maintenance to uphold coverage.
How do you handle commercial projects?
We manage large-scale commercial HVAC projects from design to completion, including VRV/VRF systems, with nationwide maintenance support and collaboration with other trades.
Can you service existing systems?
Yes, our maintenance packages cover third-party installations, ensuring efficiency and warranty compliance through regular servicing and proactive repairs.
