Nordec Services

Nordec Heating is a family-run business with a rich history spanning three generations in the central heating trade. We have built our reputation on exceptional customer care and delivering outstanding value for money, utilising years of accumulated knowledge and experience. Our dedicated team of expert engineers, all individually Gas Safe registered, are committed to providing the highest quality installation and service solutions for all your heating needs. Each engineer undergoes rigorous training programmes, ensuring they are equipped to work safely and efficiently in your home. We invest in the latest modern tools and communication technologies, guaranteeing both efficiency and reliability in every task they undertake.

Our Commitment to Service Excellence

At Nordec, we pride ourselves on maintaining a high standard of service across all aspects of our business. One way we demonstrate this commitment is through our transparent and accountable hiring practices. We employ our engineers directly, rather than relying on subcontractors. This allows us to ensure consistent quality of work, real accountability, and ultimately, a better experience for our customers. Our customer service team at our Surrey head office works in close collaboration with our engineers, ensuring seamless communication and a friendly, helpful approach to every customer interaction.

Our dedication to minimizing customer inconvenience extends beyond exceptional service. We use advanced wireless tracking systems to efficiently manage our engineers' schedules, ensuring prompt arrival times. When repair work necessitates a period without heating, we go the extra mile by providing free courtesy heaters to keep your home comfortable.

Environmentally Responsible Practices

We are deeply committed to environmentally responsible practices throughout our business operations. Our core philosophy revolves around 'renew and mend' whenever possible. If a system can be safely repaired or serviced and still has a good lifespan remaining, we will always recommend this option over replacement. This approach not only reduces our environmental impact but also offers our customers a cost-effective solution.

Our Range of Services

Nordec Heating provides a comprehensive range of services, encompassing all aspects of central heating system installation, maintenance, and repair. We specialize in Warm Air heating systems, offering expert replacement, servicing, and installation solutions. Our Boiler Replacement services cover top brands such as Johnson and Starley, Lennox, Potterton, and Baxi, ensuring you have access to the latest in heating technology.

We also offer comprehensive boiler servicing packages, including free call-out charges, ensuring your system operates efficiently and safely. In an increasingly connected world, we offer the option to control your heating remotely via a Nest system, providing unparalleled convenience and energy efficiency.

Why Choose Nordec?

When you choose Nordec Heating, you're selecting a company with a proven track record of excellence. Our family-run ethos, combined with our team's dedication to quality workmanship and exceptional customer service, makes us the trusted choice for all your heating needs.