Your Comfort is Our Priority
At Quins Plumbing and Heating, we are a reputable and experienced plumbing and heating engineer company based in Poole, Dorset. With over 20 years of providing high-quality, reliable, and trustworthy services, we have built a strong reputation in the industry. Our team of fully trained and experienced engineers are committed to delivering exceptional service and solutions to meet your plumbing and heating needs.
Our Services
As experts in plumbing and heating engineering, we offer a wide range of services to cater to your needs. From routine maintenance to emergency call-outs, we guarantee to provide a prompt and effective solution. Our services include:
- Plumbing services: from simple leaks to full bathroom installations
- Heating engineering: central heating systems, fireplaces, and boilers
- Air conditioning: installation, maintenance, and repair
We understand that homeowners appreciate the importance of a safe and efficient home. As such, we ensure that all our work is carried out to the highest standards, adhering to industry regulations and guidelines. Our team is equipped to handle various plumbing and heating issues, from minor leaks to complex installations.
Quality and Certification
We are proud to be a member of the Gas Safe Register, ensuring that our engineers are competent, experienced, and safe. This registration is a guarantee that we meet the necessary standards to conduct gas-related work. Additionally, we are Part L certified, which enables us to assess and install boilers that meet energy efficiency standards.
Why Choose Us?
At Quins Plumbing and Heating, we pride ourselves on:
- Excellent customer service and communication
- High-quality workmanship and attention to detail
- Competitive pricing and transparent quotes
- Trustworthy and reliable engineers
- Compliance with industry regulations and guidelines
As a reputable and experienced company, we are committed to providing you with a hassle-free experience. From routine maintenance to emergency call-outs, we guarantee to provide a prompt and effective solution.
Contact Us
If you require any plumbing or heating services, please do not hesitate to contact us. Our team is ready to provide you with a FREE, fully guaranteed quote with no hidden extras. You can reach us on 01202 743999 or 07980 756111 or email us at quins-plumbing@sky.com.
Poor Customer Service and Overcharging
Quinns Plumbing has been heavily criticized by several customers for their poor customer service and overcharging. In particular, they have been accused of trying to charge both tenants and agencies for boiler repairs, which has led to a negative experience for many customers.
Inaccurate Workmanship
Some customers have also reported issues with the workmanship carried out by Quinns Plumbing. For instance, one reviewer mentioned that a new boiler was fitted with a Magna clean installed on the wrong pipe, which is a serious concern for safety and efficiency.
Lack of Communication
Lack of communication has also been a major issue for some customers. One reviewer reported encountering extremely bad customer service and wished they had used another company instead.
Positive Experience
On the other hand, one customer has had a positive experience with Quinns Plumbing. They praised Dave, one of the company's plumbers, for being excellent, fast, and helpful, and recommended using the company.
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