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Providing a helping hand for all your plumbing and heating needs

Welcome to P. Bates Plumbing & Heating Ltd, a well-established business located in Heysham, Morecambe. With over a decade of experience in the industry, we take great pride in our work, delivering high-quality services to our customers in Lancashire and the surrounding areas. Our team of skilled professionals is dedicated to providing exceptional customer service, ensuring that every job is completed to the highest possible standard.

Our Services

At P. Bates Plumbing & Heating Ltd, we offer an extensive range of services to cater to all your plumbing, heating, and renewable energy needs. Our expertise includes:

  • Boiler installation and repairs: Our team of Gas Safe registered engineers can help you choose the right boiler for your home and budget, ensuring energy efficiency and longevity. If your boiler is in need of repair, we will promptly diagnose and fix the issue, getting your hot water and heating back to normal in no time.
  • Central heating installations: Our central heating installations are designed with energy efficiency and comfort in mind. From selecting the right type of system for your home to ensuring a seamless installation, we will handle every aspect of the project.
  • Gas safety inspections: As Gas Safe registered engineers, we provide thorough gas safety inspections to ensure the safety of your home and family. Regular inspections are essential for maintaining the optimal performance and safety of your gas appliances.
  • Energy efficient advice: Our team is committed to helping you reduce your carbon footprint and energy bills. We provide expert advice on energy-efficient solutions, from insulation and heating controls to renewable energy options.
  • General plumbing: From leaks and burst pipes to tap replacements and bathroom fittings, our skilled plumbers can handle any general plumbing job with precision and care.
  • Renewables: As technology advances, renewable energy solutions are becoming increasingly popular. We offer a range of renewable energy options, including solar thermal systems, air source heat pumps, and ground source heat pumps, helping you save money while reducing your environmental impact.

Testimonials

We are proud of the strong relationships we have built with our customers over the years. Here is what some of our satisfied clients have to say about our services:

  • "Thanks again to you and your staff for the quick and efficient work that you did which I feel was of the highest standard. What started out as a disaster became a job well done." (Mr C S, Lancaster)
  • "I wish to thank you for the works done for me. The young man was most pleasant in the house, and the work very satisfactory. Thank you very much indeed." (Mrs G, Lancaster)
  • "Thanks for all the work over this past few months, I'll recommend you to anyone needing a plumber." (Mr F, Heysham)

For a no-obligation estimate, please call us today on 01524 854 471 or 07885 057 827, or simply complete the form on our website. Our experienced and helpful staff will always be happy to assist you.

Reviews (7)
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Positive: The reviews highlight the plumber's efficiency, professionalism, and high-quality work, specifically mentioning his ability to complete tasks quickly and to a high standard.
Negative: The negative review highlights the plumber's appalling customer service, including his failure to show up, ignoring customer calls, and lack of accountability.

Overall Impression

The reviews for this plumber, Peter, are mixed, with one very positive review and one extremely negative review. The third review is brief and does not provide enough information to form a clear opinion.

Positive Reviews

Efficient and Professional Work

One reviewer, Ian Johnson, had a 5-star experience with Peter, who replaced his mother's old boiler and central heating system within a day with minimal disruption. The work was completed to a high standard, and everything was left clean and tidy.

Quick Response and Satisfaction

Iris O'Brien, another 5-star reviewer, had a positive experience with Peter, who responded quickly and efficiently to their needs. The work was done to a high standard, and they would recommend Peter to their friends.

Negative Reviews

Appalling Customer Service

Kristina Rose, however, had a completely contrasting experience with Peter. She booked him for a boiler service and to fix an error code, but he failed to show up and ignored her calls afterwards. The situation was so bad that she had to report him to the Gas Safe register, who are now investigating his lack of customer service.