Experienced Heating & Plumbing Engineers in Staines
HPSS Ltd is a trusted heating and plumbing services provider in Staines, serving both commercial and domestic clients in West London, Surrey, and Middlesex. Our team of qualified engineers are highly skilled in all aspects of plumbing, heating, and boiler maintenance and repair. We take pride in offering exceptional customer service and ensuring your complete satisfaction.
Commercial Heating & Gas Services
For businesses, we provide comprehensive solutions for all your heating and gas needs. This includes:
- Installation, maintenance, and repair of all types of boilers, central heating systems, and associated equipment for natural gas, LPG, oil, and warm air.
- Planned preventative and reactive maintenance programs to minimize downtime and optimize efficiency.
- Emergency call-out services to address any heating or gas-related issues promptly.
Domestic Heating & Plumbing Solutions
For homeowners, we offer a wide range of services to keep your home comfortable and functional. This includes:
- Comprehensive boiler servicing and repairs for all major brands.
- Comprehensive plumbing services, covering repairs, installations, and upgrades for all aspects of your water supply, drainage, and central heating systems.
- Complete bathroom and kitchen refurbishment, including tiling, decoration, joinery, and comprehensive integration of plumbing and heating systems.
Professional Expertise and Credentials
Our team is Gas Safe registered and holds relevant qualifications and certifications, ensuring you receive the highest standards of care and craftsmanship. We are also CORGI-registered for oil-fired heating systems and have experienced engineers certified to handle all types of boilers and appliances.
Quality & Customer Care
At HPSS Ltd, we prioritize quality and customer care. Our engineers are friendly, reliable, and committed to providing personalized and efficient service. We understand the importance of clear communication and will keep you informed throughout the process.
Contact us today to discuss your specific needs and schedule a consultation with one of our experienced engineers.
Overview of Reviews
Positive Experiences
Reviews from Callum Houston, Hanna Karim, and Neil Jasper praised the company's professionalism, honesty, and reliability. They commended the engineers, Sam and Will, for their expertise, clear explanations, and prompt service. The customers appreciated the fair pricing, friendly attitude, and the guarantee of the work provided.
Negative Experience
Lisa Johnson's review, on the other hand, expressed dissatisfaction with the company's service. She reported that the engineer was rude, took longer than expected to complete the job, and the administration was poor.
Common Themes
Communication
Effective communication was a common theme in the positive reviews. Customers appreciated the clear explanations provided by the engineers and the prompt responses from the company.
Professionalism
Professionalism was another key aspect highlighted in the positive reviews. Engineers Sam and Will were praised for their expertise, honesty, and friendly attitude.
Pricing
Fair pricing was another advantage mentioned in the reviews. Customers felt that the prices charged were reasonable and worth the quality of service provided.
