Transforming bathrooms, transforming lives
At M&M Plumbing and Heating Supplies Ltd, we are a family-owned, family-run, and family-focused business, committed to excellent customer care across both our retail and commercial operations. With several generations involved, we uphold our dedication to providing top-notch service and products to our customers.
Our Story
M&M Plumbing and Heating Supplies Ltd has been serving the Tayside area since 2007. Our trade counter, located on Tannadice Street, Dundee, has been a staple in the community, providing an extensive range of plumbing and heating solutions to trade professionals, DIY enthusiasts, and homeowners alike. Our experienced and knowledgeable team is always ready to lend a helping hand, offering highly competitive prices and a level of service unmatched by national and online operators.
Our Services
We cater to a wide range of customers, from plumbers, heating engineers, and builders to architects, housebuilders, property developers, hotels, and other commercial enterprises. Our M&M Plumbing & Heating Services team offers a wealth of product knowledge and installation experience, supporting complex new-builds, restorations, and large-scale projects. We also supply small businesses, sole traders, and contractors with our extensive range of bathroom and kitchen solutions.
Our Products
Our trade counter boasts a vast selection of products from reputable suppliers, covering everything from tap washers to complete heating systems. Our showroom, M&M Bathroom & Kitchen World, located on Clepington Road, Dundee, showcases a wide range of bathroom and kitchen solutions, allowing customers to explore and find the perfect fit for their projects.
Our Commitment
At M&M Plumbing and Heating Supplies Ltd, we are dedicated to providing exceptional customer service, ensuring that our customers receive the best possible experience. We understand the importance of timely delivery, which is why we offer a free delivery service within a 40-mile radius of Dundee, subject to availability. Our team is always willing to go the extra mile to meet our customers' needs, making us the go-to choice for all plumbing and heating requirements.
Service and Communication
Many reviewers have praised the service and communication of M&M Bathroom Installations, describing it as friendly, professional, and customer-focused. Staff were often praised for being helpful, welcoming, and polite. However, there were some criticisms of poor communication and follow-up, particularly in regards to designing and ordering products.
Design and Installation
The quality of the design and installation varied among reviewers. Some praised the outcome of their bathroom installation, describing it as "absolutely gorgeous" and highlighting the professionalism of the tradesmen involved. However, others experienced issues with incorrect products being ordered, delayed delivery, and poor workmanship. One reviewer was left with a cracked bath and ruined tiles due to faulty workmanship.
Showroom and Products
The M&M Bathroom Installation showroom was described as compact but with lots of lovely ideas. Some reviewers praised the helpful staff and detailed drawings, while others felt that the showroom did not adequately display all products.
Contrasting Experiences
While some reviewers had excellent experiences with M&M Bathroom Installations, others were left dissatisfied with the service, communication, and quality of work. It appears that the company has varying levels of competence in different areas, making it difficult to predict whether customers will have a positive or negative experience.
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