Making a difference in the communities we work in
Scarbrook is a renowned provider of heating, electrical, and renewable solutions, committed to delivering exceptional customer-focused service with a lifetime commitment to integrity and zero pressure selling. Our team takes pride in designing, managing, and delivering large-scale projects for commercial, local authority, and domestic clients, with an unwavering focus on integrity and customer satisfaction.
Our Services
We specialise in the design, management, and delivery of large-scale projects, including commercial heating, electrical installations, and renewable energy solutions. Our team of experts is dedicated to providing bespoke solutions tailored to individual property and personal requirements. With over 18 years of trading experience and 15,000+ installations, we have built long-term partnerships with numerous construction professionals and local authorities.
Our Commitment to Excellence
At Scarbrook, we believe in making a positive impact in the communities we work in. Our commitment to supporting and improving the lives of local residents is unwavering. We strive to support local initiatives, renovate community centres, and make charitable donations, reflecting our dedication to giving back to the community.
Our Expertise
Our team of experts is well-versed in providing heating, electrical, and renewable solutions to commercial, local authority, and domestic clients. We are accredited installers with all major boiler manufacturers, including Viessmann, Worcester Bosch, Vaillant, Baxi, and Ideal, allowing us to offer independent advice and bespoke solutions tailored to individual needs.
Our Values
Our company values are rooted in customer satisfaction, integrity, and excellence. We pride ourselves on running an efficient, smooth operation, with a courteous and polite approach. Our commitment to these core values has earned us an outstanding reputation, which we work hard to maintain every day.
Excellent Customer Service
Scarbrook Plumbing and Heating LTD has received numerous reviews praising their exceptional service. Reviewers have praised the company's efficiency, professionalism, and courteous staff. Many customers have reported having their new boilers installed by Scarbrook, with the engineers being punctual, courteous, and incredibly skilled. The company's administrative staff have also been commended for their responsiveness, organization, and attention to detail.
Quality of Work
Reviewers have consistently praised the quality of work carried out by Scarbrook's engineers. They have demonstrated expertise and attention to detail, ensuring that the installations are seamless and efficient. Many customers have reported a significant improvement in energy efficiency and comfort after having their new boilers installed.
Poor Customer Service
Unfortunately, some customers have had poor experiences with Scarbrook. Two reviewers have given the company a 1-star review, citing poor workmanship and a lack of professionalism. One reviewer reported that the company left holes in the wall, allowing cold air to enter and rodents to gain access to their property. Another reviewer was left with a messy and disorganized environment after having a new boiler installed.
