Business Details
50+ Years
experience
Trusted Heating & Gas Services in St Albans
Established in 1971, Watret has built a reputation as a trusted provider of heating, gas, mechanical, and electrical services for domestic and commercial clients. Our Gas Safe registration (No. 578) reflects our long-standing commitment to safety and compliance. We specialise in serving registered social landlords, housing associations, and councils across the South East and Greater London, delivering tailored solutions through directly employed engineers. With over 50 years of experience, we prioritise quality assurance, proactive issue resolution, and 100% compliance with legal obligations. Our dedicated contract management team ensures seamless project delivery, while our customer support remains available to address client needs promptly.We combine technical expertise with a focus on sustainability, offering renewable energy solutions such as solar PV installations and air source heat pumps. Our adherence to CDM regulations and PAS 2030 standards underscores our dedication to regulatory compliance and innovation. By maintaining transparent communication and leveraging value engineering, we deliver cost-effective, efficient solutions that meet both client objectives and resident satisfaction.
Services
Heating Installation
Gas Compliance
Electrical Compliance
Renewable Energy Systems
Planned Maintenance
Details
- Year established: 1971
Highlights and features
- We have over 50 years of experience in heating and gas services.
- Our directly employed engineers ensure consistent quality and compliance.
- We are Gas Safe registered (No. 578), guaranteeing safety standards.
- We maintain 100% compliance with legal obligations for client peace of mind.
- Our dedicated contract management team ensures seamless project delivery.
Associations and certifications
- Gas Safe Register
- PAS 2030
Services
Heating Installation
We design and install domestic and commercial heating systems, ensuring compliance with current regulations. Our engineers deliver energy-efficient solutions tailored to property requirements, including boiler replacements and central heating upgrades. With Gas Safe certification, we prioritise safety and performance for social housing providers and private clients.
Gas Compliance
Our gas compliance services include annual safety checks, leak detection, and certification for landlords. We ensure adherence to LGSR regulations, providing detailed reports and remedial work. Directly employed engineers guarantee consistent standards across all properties in our service areas.
Renewable Energy
We install and maintain solar PV systems with battery storage and air source heat pumps. As PAS 2030-compliant contractors, we offer retrofit solutions to reduce carbon footprints and energy costs. Our team collaborates with clients to meet environmental targets while ensuring system efficiency.
Planned Maintenance
Our proactive maintenance plans cover heating, electrical, and renewable systems. We schedule regular inspections to prevent breakdowns, extend equipment lifespan, and maintain compliance. Clients benefit from reduced downtime and predictable costs through tailored service agreements.
Project Management
We oversee capital works and commercial installations from contract award to completion. Our team ensures adherence to CDM regulations, budget constraints, and timelines. With expertise in stakeholder coordination, we deliver complex projects for public buildings and housing developments across London and the Home Counties.
People
Derek Satterthwaite
Operations & Commercial Director
Derek leads operational strategy and commercial growth at Watret. With extensive industry experience, he ensures project delivery aligns with client objectives while maintaining compliance and quality standards across all contracts.
Anthony Watret
Project Director
Anthony oversees project execution, ensuring technical excellence and regulatory adherence. His leadership focuses on stakeholder engagement and delivering complex installations within agreed timelines and budgets for social housing clients.
Andy Batchelor
Gas Manager
Andy manages gas compliance operations, ensuring all installations meet Gas Safe standards. He supervises engineering teams to maintain safety protocols and client satisfaction across domestic and commercial properties.
Louise Rushmer
Resident Liaison Officer
Louise acts as the primary contact for residents, addressing concerns promptly. Her role ensures smooth communication between clients and contractors, enhancing satisfaction through proactive issue resolution during maintenance and installation projects.
Steve Robertson
Call Centre Manager
Steve manages customer support operations, ensuring timely assistance for service requests. He leads a team dedicated to providing clear communication and efficient coordination of emergency and routine maintenance tasks.
Questions
What services does Watret offer?
We provide heating installations, gas and electrical compliance, renewable energy systems, planned maintenance, and project management for domestic and commercial properties.
Are your engineers certified?
Yes, our engineers are Gas Safe registered and trained to meet PAS 2030 and CDM regulation standards for safety and compliance.
Do you work with social housing providers?
Yes, we specialise in serving registered social landlords, housing associations, and councils with tailored compliance and maintenance solutions.
What areas do you cover?
We operate across Greater London, the Home Counties, and the South East of England from our St Albans base.
How do you ensure project quality?
Our directly employed team follows strict quality assurance processes, including regular audits and adherence to industry regulations for all installations and maintenance work.
Can you handle emergency repairs?
While we focus on planned maintenance, our call centre team coordinates urgent repairs through scheduled appointments during office hours.
