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Business Details
46 Years
experience
Expert Plumbing & Heating Services in Bath
Established in 1980, R.J Mitchell & Son has built a reputation for delivering high-quality plumbing and heating solutions across Bath and the surrounding areas. As a family-run business, we combine over four decades of hands-on experience with a commitment to customer satisfaction, ensuring every project meets exacting standards of workmanship. Our Gas Safe registered engineers specialise in central heating systems, boiler installations, and plumbing services, supported by accreditations from industry-leading organisations such as the Chartered Institute of Plumbing and Heating Engineers. We prioritise transparency, offering competitive pricing and tailored solutions for both residential and commercial clients, from small repairs to large-scale installations. Our team, led by Managing Director John Mitchell, maintains strong relationships with long-standing customers, underpinned by a dedication to reliability and technical expertise.

With partnerships with trusted subcontractors in plastering, tiling, and electrical work, we provide comprehensive services that address every aspect of our clients' needs. We are proud to be a Which? Trusted Trader and member of the Trading Standards Buy with Confidence Scheme, reflecting our adherence to ethical business practices. Our focus on energy-efficient systems ensures clients benefit from cost-effective, sustainable solutions. Backed by warranties on boiler installations and a same-day response policy for breakdowns (excluding weekends), we strive to deliver exceptional service. This commitment has earned us positive testimonials from satisfied customers, who commend our professionalism, punctuality, and attention to detail.
Services
Plumbing Services Boiler Installation Central Heating Water Softeners Small Works
Details
  • Year established: 1980
Highlights and features
  • We have over 40 years of experience in plumbing and heating installations.
  • Our engineers are Gas Safe registered and Water Industry Approved.
  • We offer a 7-year warranty on selected boiler installations.
  • We are a Which? Trusted Trader with a proven track record.
  • Our family-run business prioritises customer relationships and transparency.
Associations and certifications
  • Gas Safe Register
  • Chartered Institute of Plumbing and Heating Engineers
  • Water Industry Approved Plumber
  • Vaillant accredited installers
  • Federation of Small Businesses
  • Worcester Accredited Installers
What people say
Excellent team Responsive Friendly, competent Energy-efficient solutions Same-day response
Services
Plumbing Services
We provide comprehensive plumbing solutions for residential and commercial properties in Bath. Our services include hot water cylinder installations, tap repairs, and ball valve replacements. Our Gas Safe registered engineers ensure all work meets industry standards, combining technical expertise with a focus on customer satisfaction. Whether addressing small repairs or complex installations, we deliver reliable, long-lasting results tailored to your property's needs.
Boiler Installation
Specialising in boiler replacements and installations, we offer energy-efficient solutions for homes and offices. As Vaillant and Worcester accredited installers, we provide warranties of up to 10 years on selected models. Our team assesses your heating requirements to recommend the most cost-effective system, ensuring seamless integration with your existing infrastructure while adhering to strict safety standards.
Central Heating
We design and install custom central heating systems optimised for efficiency and performance. Services include system upgrades, pipework alterations, and breakdown repairs. Our engineers diagnose issues promptly, offering same-day solutions (excluding weekends) to minimise disruption. We prioritise energy-efficient components to reduce running costs while maintaining consistent comfort levels across residential and commercial spaces.
Water Softeners
Our water softener installations address hard water issues, protecting plumbing systems and appliances from limescale damage. We supply and fit systems that improve water quality for domestic use, extending the lifespan of boilers and reducing maintenance costs. Tailored solutions ensure optimal performance for properties of all sizes, from small flats to large manor houses.
Small Works
We handle small-scale plumbing tasks with the same attention to detail as major projects. Services include leak repairs, radiator installations, and emergency fixes. Our responsive approach ensures prompt resolution of urgent issues, minimising inconvenience. Customers appreciate our flexibility in accommodating minor jobs alongside larger contracts, maintaining consistent service quality across all work.
People
John Mitchell
Managing Director
John Mitchell, Managing Director, has led R.J Mitchell & Son since 2000. A Gas Safe registered plumber with over 20 years' experience, he oversees quotations and daily operations while maintaining hands-on involvement in installations. John balances technical expertise with business leadership, ensuring client needs are met efficiently.
Kimberley Mitchell
Company Secretary
Kimberley Mitchell manages administrative operations and client communications. With over 15 years in the role, she coordinates job scheduling and customer interactions, ensuring smooth project execution. Her organisational skills support the company's commitment to timely, customer-focused service delivery.
Matt Spanswick
Boiler Engineer
Matt Spanswick, a boiler service and breakdown engineer with 35 years' industry experience, holds advanced plumbing qualifications. His expertise includes gas compliance inspections and commercial heating systems. Matt's technical knowledge ensures efficient servicing and rapid resolution of heating emergencies, enhancing customer satisfaction.
Questions
What plumbing and heating services do you offer?
We provide boiler installations, central heating systems, plumbing repairs, water softener installations, and small works. Our Gas Safe engineers handle residential and commercial projects in Bath and surrounding areas.
Are your engineers certified and insured?
Yes, we are Gas Safe registered and Water Industry Approved. We hold accreditations from the Chartered Institute of Plumbing and Heating Engineers and are Which? Trusted Traders.
Do you offer warranties on boiler installations?
Yes, we provide up to a 10-year warranty on Worcester Greenstar boilers and 7-year coverage on Vaillant EcoTEC plus models, subject to terms and conditions.
How quickly do you respond to heating emergencies?
We aim to respond the same day for breakdowns (excluding weekends) but do not offer a 24-hour service. Our engineers prioritise urgent repairs to minimise disruption.
Can you handle both large and small plumbing jobs?
Yes, we undertake projects ranging from full central heating installations to minor repairs like tap replacements, maintaining the same high standards for all work.