Building relationships, one installation at a time
Serving Bath and the surrounding area for over 40 years
RJ Mitchell & Son Ltd is a family-run business with a wealth of experience in central heating and plumbing. Established in 1980 by Roger Mitchell, the company has evolved into a trusted name in the local area, known for its expertise, reliability, and exceptional customer service. Now led by John Mitchell and his wife Kimberley, the company proudly continues to provide top-notch services to both residential and commercial clients.
Expertise in heating and plumbing
Our skilled team of professionals possesses extensive knowledge and experience in all aspects of central heating and plumbing, including:
**Plumbing Services
- Emergency repairs and maintenance
- Tap repair and replacement
- Ball valve and mixer tap replacement
- Water leak detection and repair
- Installation and repair of hot water cylinders (vented and unvented)
- Water softener installation and maintenance
- Small works, such as tap washer changes
**Heating Services
- Boiler installation, servicing, and repair
- Central heating system design and installation
- Energy efficient upgrades and optimization
- Landlord gas safety checks
- Responsive emergency response for boiler breakdowns
Client-focused approach
At RJ Mitchell & Son Ltd, we believe in building relationships with our clients. We take the time to understand your needs and offer personalized solutions that are tailored to your specific requirements and budget. We are committed to:
- Providing clear and upfront estimates
- Explaining different options and their implications
- Communicating progress updates throughout the process
- Offering competitive and affordable solutions
Our qualifications and accreditations
- Fully registered Gas Safe installers
- Members of the Chartered Institute of Plumbing and Heating Engineers
- Water Industry Approved Plumber
- Vaillant accredited installers
- Worcester Accredited Installers
Working with us
We are proud to have a skilled and dedicated team of professionals, including:
- John Mitchell - Managing Director
- Kimberley Mitchell - Company Secretary
- Matt Spanswick - Boiler Service and Breakdown Engineer
- Jacob Hargreaves - Plumbing Apprentice
Get in touch today
For over 40 years, RJ Mitchell & Son Ltd has been providing reliable and professional plumbing and heating services in Bath and the surrounding area. Get in touch today to discuss your needs and discover how we can help you achieve optimal comfort and efficiency in your home or business.
Overall Experience
The reviews provide a mixed picture of the services offered by R J Mitchell. While the majority of customers are extremely satisfied with the company's performance, a few clients have expressed disappointment and frustration with the responsiveness and pricing.
Positive Aspects
Professionalism and Quality of Work
Many reviewers have praised the company's professionalism, quality of work, and attention to detail. The engineers are described as polite, friendly, and reliable, with several customers commending their tidiness and respect for their homes.
Responsiveness and Communication
Several customers have highlighted the company's excellent communication skills, with prompt responses to queries and clear explanations of the work required. The team is also commended for their punctuality and adherence to agreed schedules.
Value for Money
Some reviewers have mentioned that the company's prices are competitive, with one customer noting that their quote was significantly lower than that of a major competitor.
Negative Aspects
Responsiveness and Availability
A few customers have expressed frustration with the company's responsiveness, including difficulty in getting hold of them and unreturned calls.
Pricing
One reviewer has criticized the company's prices as extortionate, advising others to avoid them.
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