Clean. Green. Pure. It's a breeze with Pure.
Pure Group is a trusted and established company, serving the domestic and commercial sectors across a wide range of sectors for over 20 years. Our team of experts combine extensive industry knowledge and a genuine passion for delivering exceptional customer service. We take pride in providing tailored solutions that meet the unique needs of each client.
Our Expertise
Pure Group offers a comprehensive portfolio of services covering every aspect of climate control and property care. We are proud to offer:
Air Conditioning
- Comprehensive installations, servicing, and maintenance of all types of air conditioning systems
- Expertise in commercial buildings, residential homes, schools, and healthcare facilities
Plumbing & Heating
- Complete plumbing and heating solutions for both residential and commercial properties
- Extensive experience with gas-related work, ensuring safety and efficiency
Property Care
- Wide range of services, from complete property renovations and kitchen installations to minor repairs and touch-ups
- Attention to detail and meticulous workmanship guaranteed
Facilities Management
- Tailored solutions for managing and maintaining your properties, including plumbing & gas, cooling, heating, and property maintenance
Cooling & Heating
- Comprehensive selection of portable air conditioners, dehumidifiers, and heaters for hire, purchase, and rent
Our Vision
Our vision is to become recognized as the leading provider of climate control and property care solutions in our region, known for our innovative technology, exceptional customer service, and unwavering commitment to sustainability.
Our Values
- Customer Focus: We prioritize understanding and exceeding client expectations.
- Integrity: We maintain the highest ethical standards in all our work.
- Innovation: We embrace advancements in technology to deliver cutting-edge solutions.
- Sustainability: We prioritize environmentally conscious practices and solutions.
Exceptional Service
The majority of the reviews for Pure Group are overwhelmingly positive, showcasing the company's commitment to delivering exceptional service. The reviewers praise the professionalism, punctuality, and expertise of the technicians, who handle the installations with ease and attention to detail. The customer service team is also commended for their prompt and knowledgeable responses to queries.
Quality of Workmanship
The reviewers highlight the high-quality workmanship and attention to detail exhibited by the technicians, ensuring that the air-conditioning units are installed efficiently and effectively. The company's commitment to customer satisfaction is evident, with each reviewer expressing their gratitude for a job well done.
Stress-Free Experience
The reviews also emphasize the stress-free nature of the experience, with all but one reviewer describing the process as seamless and hassle-free. This is attributed to the company's dedication to ensuring customer satisfaction and their prompt responses to queries.
Negative Review
However, one reviewer reported a disappointing experience, citing the company's failure to arrive for an annual service and providing a lame excuse. This negative review serves as a reminder of the importance of consistent service quality.
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