Business Details
17 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Bishop's Stortford
Established in 2009, Dom's Heating & Plumbing is a family-run business prioritising customer care and quality service across Hertfordshire and Essex. Our founder, Dom Roque, transitioned from a 15-year career as an aircraft engineer to address gaps in trade service reliability, achieving City & Guilds Level 3 Plumbing accreditation and 'Student of the Year' recognition. We specialise in modern, cost-effective heating and plumbing solutions, including gas, LPG, and oil systems, supported by Gas Safe registration (510181).Our team combines technical expertise with practical experience, offering bathroom design, underfloor heating, and emergency services for existing clients. Backed by word-of-mouth recommendations, we maintain transparency in pricing and operations while investing in advanced tools and training to ensure compliance with current legal standards.
Services
Central Heating
Oil Boilers
Combi Boilers
Gas Fires
Servicing
Underfloor Heating
Plumbing
Bathrooms
Blocked Drains
Pipework Repairs
Details
- Year established: 2009
Highlights and features
- 15+ years' engineering experience from Gas Safe registered professionals
- City & Guilds Level 3 Plumbing accreditation with 'Student of the Year' recognition
- Family-run business prioritising transparency and customer satisfaction
- Modern, cost-effective solutions compliant with current legal standards
- Emergency services available for existing customers out of hours
Associations and certifications
- Gas Safe Register
Services
Central Heating
We install and maintain efficient central heating systems tailored to residential properties. Our Gas Safe registered engineers ensure compliance with safety standards while optimising energy efficiency. Services include boiler replacements, system upgrades, and annual servicing to maintain reliability.
Bathroom Installations
Our showroom in Takeley offers bespoke bathroom design and installation services. We handle complete renovations from tiling and plumbing to sanitaryware fitting, ensuring functional spaces that meet individual aesthetic preferences and practical needs across Hertfordshire and Essex.
Emergency Repairs
Gas, water, or heating emergencies are prioritised for existing customers. Our qualified engineers respond promptly to issues like burst pipes, boiler failures, and gas leaks, minimising property damage while restoring safety and functionality.
Underfloor Heating
We design and install underfloor heating systems for new builds and renovations. This energy-efficient solution integrates with various flooring types, providing even heat distribution controlled by programmable thermostats for enhanced comfort and cost savings.
Oil Boiler Services
Specialist oil boiler installations, servicing, and repairs for rural properties off the gas grid. Our engineers hold relevant certifications for oil-fired systems, ensuring safe operation, regulatory compliance, and improved heating efficiency for domestic clients.
People
Dom Roque
Managing Director
Former aircraft engineer with 15+ years' mechanical expertise. Achieved City & Guilds Level 3 Plumbing accreditation and 'Student of the Year' award. Founded Dom's Heating & Plumbing to address trade service gaps, combining technical precision with customer-focused values.
Melanie Roque
Office Manager
Oversees business operations and customer communications. Provides administrative support ensuring smooth service coordination and client relationship management within the family-run enterprise.
Cris Roque
Gas Engineer
Trained gas engineer working alongside Dom. Specialises in gas system installations and maintenance, upholding the company's technical standards and commitment to quality service delivery.
Questions
Are you Gas Safe registered?
Yes, we hold Gas Safe registration number 510181 for safe and compliant gas appliance installations and repairs.
Do you offer emergency plumbing services?
Emergency callouts are available for existing customers outside standard working hours.
What areas do you cover?
We serve Hertfordshire and Essex, including Bishop's Stortford, Hatfield, and surrounding districts.
Can you install oil-fired heating systems?
Yes, we specialise in oil boiler installations, servicing, and repairs for properties off the gas grid.
Do you provide bathroom design services?
Our Takeley showroom offers complete bathroom design and installation packages tailored to client preferences.
