Business Details
16 Years
experience
Emergency
services
Your Trusted Plumbers in Tunbridge Wells
Established in 2010, Pantiles Plumbing & Heating delivers professional plumbing and heating solutions across Kent, East Sussex, and London. Our Gas Safe registered and City & Guilds qualified team specialises in boiler installations, bathroom design, and emergency plumbing services, serving both domestic and commercial clients. With a focus on transparency, reliability, and customer satisfaction, we offer 24/7 emergency callouts and free initial advice.Our expertise spans from minor repairs to full central heating system installations, supported by partnerships with local building companies and a commitment to high-quality craftsmanship. We pride ourselves on providing clear quotations, flexible service options, and long-term client relationships built on trust and technical excellence.
Services
Boiler Installations
Bathroom Design
General Plumbing
Leak Detection
Emergency Repairs
Details
- Year established: 2010
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times
- Our engineers are Gas Safe registered and City & Guilds qualified
- Transparent pricing policy with no hidden charges
- Proven experience with complex projects including Savoy Hotel bathrooms
- Free initial advice and no-obligation quotations
Associations and certifications
- Gas Safe Register
- City & Guilds
What people say
Quick response times
Professional and courteous
Competitive pricing
Excellent craftsmanship
Free helpful advice
Services
Boiler Installations
Specialist boiler installations from like-for-like replacements to full system conversions. We handle all gas-safe certifications and offer emergency breakdown services with rapid response times. Our engineers maintain Gas Safe registration for compliance and safety assurance.
Bathroom Design
Complete bathroom design and installation service featuring bespoke layouts, sanitaryware upgrades, and period-style renovations. Our portfolio includes high-end projects like Savoy Hotel bathrooms, combining technical expertise with aesthetic creativity for both domestic and commercial properties.
Leak Detection
Advanced leak detection using specialist equipment to identify hidden water leaks without destructive investigation. We resolve pressure loss issues in combi boilers and repair concealed pipe leaks while maintaining property integrity during interventions.
Emergency Repairs
24-hour emergency plumbing service for urgent heating failures, burst pipes, and boiler breakdowns. Our rapid response team carries essential spare parts for immediate repairs, with guaranteed same-day service availability across Kent and East Sussex.
Commercial Plumbing
Tailored plumbing solutions for commercial properties including annual gas safety certificates, boiler servicing, and industrial estate maintenance. We provide documented compliance checks and scheduled maintenance agreements for landlords and business premises.
People
Alexander Shorter
Founder & Director
Established Pantiles Plumbing in 2010 after completing City & Guilds and Gas Safe training. Holds extensive experience in domestic and commercial plumbing projects, including high-profile installations at London's Savoy Hotel. Leads technical operations and client consultations.
Sebastian Slade
Senior Plumber
Apprenticed under Alex since 2011, transitioning from water-only plumbing to full heating systems expertise. Specialises in gas work and boiler maintenance while maintaining strong local client relationships through reliable service delivery.
Perry Mills
Heating Engineer
Two-year team member nearing full Gas Safe qualification. Focuses on heating system installations and boiler servicing, applying prior drainage expertise to complex plumbing challenges while developing specialist maintenance capabilities.
Ricki Konstandi
Plumbing Engineer
Newest team member with comprehensive reactive maintenance expertise. Handles both heating and full plumbing system repairs, demonstrating strong all-round capabilities that complement the team's specialist skillset during emergency interventions.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing with rapid response times across Kent and East Sussex.
Are your engineers Gas Safe registered?
All our heating engineers hold current Gas Safe registration for boiler and gas appliance work.
What areas do you cover?
We serve Tunbridge Wells, Kent, East Sussex, and London for both domestic and commercial clients.
Do you work on commercial properties?
Yes, we provide boiler servicing, gas safety certificates, and maintenance for business premises and landlords.
Can you help with bathroom renovations?
We offer complete bathroom design and installation services, including bespoke period-style and modern wetroom solutions.
Do you provide free initial advice?
Yes, we offer free consultations and no-obligation quotations for all plumbing and heating requirements.
