Your home, your business, your heat - we've got it covered!
At Citigas Emergency Gas Services Limited, we are a family-run firm of plumbers and heating engineers, established in 1995. We have been offering plumbing and heating services to homeowners, landlords, and businesses around the East Midlands 24 hours a day ever since. Our company became a Limited company in 2004, and we have been providing our services to the local community for over 20 years.
Our History
Our story began when our founders, who had a passion for plumbing and heating, decided to start their own business. They had a vision to provide high-quality services to the local community, and they worked hard to build a reputation for excellence. Over the years, we have grown and expanded our services to meet the changing needs of our customers.
Our Team
Our team is our greatest asset. Our engineers are fully qualified, having completed traditional plumbing apprenticeships in the UK and holding City & Guilds qualifications. We believe in investing in the future of our business, and every year, we take on new apprentices to ensure that our skills and knowledge stay up-to-date.
Our Services
We offer a wide range of services to meet the diverse needs of our customers. Here are a few of the services we provide:
Domestic Heating Engineers
Our team of trained and qualified heating engineers are available 24/7 to cover emergencies, providing a fast and efficient response to boiler breakdowns and repairs.
Commercial Heating Solutions
We specialise in providing commercial heating solutions, including boiler houses, district heating, and warm air heating to warm large spaces like garages, workshops, factories, warehouses, and shops.
Bathroom Installation and Adaptation
Our qualified and experienced plumbers can design and install a new bathroom to suit your budget or modify your existing bathroom, swapping a bath for a shower, or installing a wet room or cloakroom.
Consultancy Services
We offer consultancy services, including heating system design, quality control audits, and site surveys. Our team has extensive experience in working with builders, architects, local authorities, and social housing providers.
Our Commitment to the Environment
At Citigas, we are committed to reducing our carbon footprint. We have installed a biomass boiler, solar photovoltaic panels, and solar thermal panels in our showroom and offices, ensuring that our energy consumption is minimized. We also ensure that all our waste is sent to professional recycling centers like BIFFA based in Colwick, Nottingham.
Our Locations
We offer plumbing and central heating services across Nottingham, Derby, Leicester, and South Yorkshire. Our team is fully trained and equipped to handle any plumbing and heating emergency, no matter where it is located.
Contact Us
If you have any questions or require assistance with your plumbing or heating needs, please do not hesitate to contact us. Our team is always available to help.
Exceptional Customer Service
Citigas has received an overwhelming number of outstanding reviews from satisfied customers. Engineers and staff members are praised for their attention to detail, politeness, and professionalism. Many customers have expressed their gratitude for the excellent service they received, stating that the team was always punctual, courteous, and efficient.
Boiler Services and Repairs
A significant portion of the reviews relate to boiler services and repairs. Customers have praised the company's ability to diagnose and fix issues promptly, with some commenting on the competitive pricing and efficient turnaround times. Several customers have expressed their satisfaction with the annual boiler service, stating that it was carried out to a high standard and that the engineers were knowledgeable and friendly.
Additional Services and Maintenance
Some customers have praised Citigas for their installation of new radiators, taps, and gas fires, as well as their maintenance of heating systems. Customers have expressed their satisfaction with the cleanliness and tidiness of the work, as well as the professionalism and courtesy of the engineers.
Long-Term Customers
Several customers have expressed their loyalty to Citigas, having used the company for many years. They have praised the company's reliability, expertise, and friendly staff, stating that they would highly recommend Citigas to friends and family.
