Michael Pavis

We operate under a highly decentralised business model, allowing our experienced local teams to be the primary decision makers for our customers. Such a structure ensures that individual customer requirements are met with a first-class service. Our national infrastructure supports these efforts, enabling us to provide a consistent service throughout the UK. We are committed to maintaining extensive stock local to the customer's needs enabling us to offer the UK's top brands ready for same-day delivery or collection. Our inventory also boasts a vast range of boiler spares, provided through our own central distribution, guaranteeing next-day availability for over 20,000 items. Whether you are a small or large customer, our aim is to provide you with the very best of service and ensure you come back time and time again. We have over 30 years of experience within the industry, and our stock availability is best in class, holding over 7,000 products to cater for all your Plumbing & Heating needs.

Our team is dedicated to providing exceptional service, and we pride ourselves on our knowledge and expertise. We have a fleet of 12 vehicles offering a next-day delivery service, covering a 50-mile radius which enables us to meet the requirements for the trade, contract, Commercial, local authority, and retail customers. Our goal is to build long-term relationships with our customers, and we strive to exceed their expectations. We are committed to continuous improvement, and we invest in the latest technology and training to ensure that our customers receive the best possible service. We value our customers' feedback and use it to improve our services and products. Our mission is to be the leading provider of plumbing and heating supplies in the UK, and we are dedicated to achieving this goal.