Business Details
12 Years
experience
Emergency
services
Professional Plumbing & Heating Services Eastbourne
Forward Plumbing Services is a forward-thinking plumbing and heating services company established in 2014, serving Eastbourne and East Sussex. Our team of fully qualified Gas Safe registered engineers delivers domestic, commercial, and renewable energy solutions with a commitment to professionalism and customer satisfaction. With over 15 years of industry experience among our leadership team, we specialise in boiler installations, bathroom refurbishments, and emergency plumbing services. Our 24/7 emergency response ensures urgent issues are resolved promptly, while our monthly care packages provide ongoing maintenance solutions. We hold 10 million public liability insurance and maintain partnerships with leading boiler manufacturers like Baxi and Worcester.Our dedication to transparency includes free no-obligation quotes and no hidden charges. Recognised for our work in new build developments and commercial sectors, we combine technical expertise with a client-focused approach. Our CHAS accreditation and RECC registration underscore our commitment to industry standards. With over 80 positive Google reviews, we prioritise reliability, efficiency, and long-term client relationships. Our services extend to landlords through tailored gas safety certificates and maintenance packages, ensuring compliance and peace of mind.
Services
Domestic Plumbing
Heating Services
Bathroom Refurbishment
Boiler Installation
Emergency Repairs
Gas Safety Certificates
Commercial Plumbing
Air Source Heat Pumps
New Build Projects
Landlord Services
Details
- Year established: 2014
Highlights and features
- 24/7 emergency plumbing service available
- All engineers are Gas Safe registered
- Free no-obligation quotes provided
- Competitive pricing with transparent costs
- 0% finance options available for boiler upgrades
Associations and certifications
- Gas Safe Register
- CHAS
- RECC
What people say
Reliable service
Prompt emergency response
Professional engineers
Transparent pricing
Quality workmanship
Services
Boiler Installation
Forward Plumbing Services installs new gas, LPG, and oil boilers with 0% finance options. We partner with manufacturers like Baxi and Worcester to provide A-rated condensing boilers that improve energy efficiency. Our installations include warranties and tailored solutions for both domestic and commercial properties, reducing energy bills by up to 30% annually.
Bathroom Refurbishment
We offer complete bathroom refurbishments from design to installation, including 3D imaging, plumbing, tiling, and electrical work. Our team handles cloakroom conversions and family bathroom upgrades with minimal disruption. All projects use quality materials and follow strict timelines to ensure client satisfaction.
Emergency Plumbing
Our 24/7 emergency service addresses urgent issues like burst pipes and boiler failures. Gas Safe engineers respond promptly across East Sussex, providing first-time fixes for leaks, drainage problems, and heating emergencies. This service ensures minimal property damage and rapid restoration of essential systems.
Gas Safety Certificates
We provide Landlord Gas Safety Certificates for domestic and commercial properties starting from 60 inc VAT. Our Gas Safe engineers conduct thorough inspections to ensure compliance with legal requirements. Combined boiler service packages offer cost-effective solutions for landlords with multiple properties.
Air Source Heat Pumps
We install eco-friendly air source heat pumps that reduce carbon footprints and energy costs. MCS-accredited installations qualify for the government's Boiler Upgrade Scheme 5,000 grant. Our systems work with underfloor heating and radiators, offering long-term savings and low maintenance requirements for residential properties.
People
Joe Forward
Director
Joe has directed Forward Plumbing Services since 2016 with 15+ years in the industry. Starting as an apprentice, he expanded the company's focus to new build projects while maintaining domestic service excellence.
Matt Richardson
Site Manager
Matt manages new build projects with 20+ years of industry experience. He leads engineering teams for commercial developments, ensuring timely delivery of complex plumbing and heating installations across Sussex.
Karl Platel
Estimating & Procurement
Karl leads estimating and procurement with 13 years in plumbing merchant sectors. His expertise ensures accurate, competitive quoting for large-scale projects, leveraging strong supplier relationships and technical knowledge of heating systems.
Jacob Stevens
Domestic Manager
Jacob oversees domestic operations with 20+ years as a Gas Safe engineer. Former business owner experience informs his client-focused approach to boiler upgrades and heating system installations, ensuring clear communication and quality outcomes.
Ashleigh Newman
Administrative Assistant
Ashleigh manages office operations including payroll, scheduling, and client communications. Her organisational skills ensure smooth coordination between engineers and clients for gas safety checks and maintenance services.
Questions
Do you offer emergency plumbing services?
Yes, our 24/7 emergency service responds to urgent issues like burst pipes and boiler failures across East Sussex.
Can I get a free boiler quote?
Yes, we provide free no-obligation boiler quotes through our online facility or by contacting our Eastbourne office.
Are your engineers Gas Safe registered?
All our plumbers and heating engineers hold current Gas Safe registration for your safety and compliance assurance.
Do you work with landlords?
Yes, we offer tailored services including gas safety certificates, boiler maintenance, and emergency call-outs for landlords and letting agents.
Are finance options available?
Yes, we provide 0% finance options over 12 months or longer terms for boiler replacements and heating system upgrades.
What areas do you cover?
We serve Eastbourne and surrounding areas including Hailsham, Bexhill, Hastings, Lewes, and Brighton with both domestic and commercial services.
