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Expert Boiler Installations & Heating Services South Shields
Shipley J, based in South Shields, Tyne and Wear, have been a trusted family-run business for over 70 years. Our Gas Safe registered engineers specialise in boiler installations, heating repairs, and renewable energy solutions, serving both domestic and commercial clients. We prioritise reliability, safety, and customer satisfaction, offering 24/7 emergency services and flexible finance options. Our Worcester Bosch Accreditation underscores our commitment to quality workmanship and industry-leading standards. With decades of local expertise, we ensure homes remain warm and comfortable through tailored heating solutions. 
Services
Boiler Installations
Heating Repairs
Service Plans
Renewable Heating
Air Conditioning
Highlights and features
- 70+ years of local heating expertise in South Shields
- Gas Safe registered engineers for safe, compliant installations
- Worcester Bosch accredited with extended 12-year guarantees
- 24/7 emergency call-outs for urgent heating issues
- Flexible finance options for boiler replacements
Associations and certifications
- Worcester Bosch Accredited Installer
- Gas Safe Register
What people say
Excellent service
Quick and reasonable price
Friendly staff
Competitive quote
Reliable engineers
Services
Boiler Installations
We specialise in Worcester Bosch boiler installations, providing energy-efficient solutions for homes and businesses. Our Gas Safe engineers ensure safe, compliant installations with options for combi, system, and conventional boilers. All installations include a comprehensive health and safety check.
Heating Repairs
Our 24/7 repair service addresses boiler breakdowns, radiator issues, and heating system failures. Engineers carry common replacement parts for same-day fixes, with transparent pricing and no call-out charges during service plan coverage.
Service Plans
Our Bronze, Silver, and Gold service plans include annual boiler servicing, priority call-outs, and parts/labor coverage. Plans protect against unexpected repair costs while maintaining system efficiency and extending equipment lifespan through regular professional maintenance.
Renewable Heating
We install air source heat pumps, solar PV systems, and low-temperature heating solutions. These renewable technologies reduce carbon footprints and energy bills, with eligibility for government incentives like the Boiler Upgrade Scheme.
Air Conditioning
Our energy-efficient air conditioning systems provide year-round temperature control for homes and businesses. Installations include cooling and heating capabilities, with options for smart thermostat integration and improved indoor air quality through filtration systems.
People
Nigel Surtees
Managing Director
Leading Shipley's operations with over 40 years in the heating industry, ensuring technical excellence and customer satisfaction across all projects.
Sharon Surtees
Director of Finance
Managing financial operations with 30+ years of experience, ensuring transparent pricing and accessible finance options for customers.
Kevin Kinghorn
Director & Engineer
Combining engineering expertise with management oversight, Kevin delivers high-standard installations and mentors our engineer team.
Anthony Surtees
Director of Operations
Overseeing daily operations with a focus on punctual service delivery and maintaining our 70-year reputation for reliability.
Rachel Cunningham
Office Manager
Coordinating customer inquiries and appointments, ensuring seamless communication between clients and our engineering teams.
Questions
What boiler brands do you install?
We specialise in Worcester Bosch boilers, offering 12-year guarantees on new installations.
Do you offer emergency heating repairs?
Yes, our 24/7 emergency service responds promptly to urgent boiler and heating issues.
Are your engineers Gas Safe registered?
All our heating engineers hold current Gas Safe registration for safe, legal gas appliance work.
What service plans are available?
We offer Bronze (£10/month), Silver (£19/month), and Gold (£23/month) plans with varying coverage levels.
Can you help with renewable heating systems?
Yes, we install air source heat pumps, solar PV, and low-temperature heating solutions.
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