Business Details
17 Years
experience
Emergency
services
Your Trusted HVAC Partner in Kent
Chapmans Refrigeration is a family-run business with over two decades of expertise in air conditioning and refrigeration solutions. Our team of qualified engineers delivers nationwide installations, maintenance, and repairs for domestic and commercial clients. We prioritise quality workmanship, using premium components to ensure long-term reliability and value for money. Accredited by Safe Contractor and REFCOM, we maintain industry-leading standards through continuous training and technical innovation.Our services span from single-split systems to large-scale VRF installations, supported by digital documentation and QR asset tracking for transparency. With partnerships like Toshiba and Mitsubishi, we offer extended warranties and tailored maintenance contracts, including 24/7 emergency response. Our commitment to customer satisfaction is reflected in our decade-spanning client relationships and meticulous attention to health and safety compliance.
Services
Air Conditioning Installation
Refrigeration Maintenance
TM44 Inspections
Commercial Heat Pumps
PAT Testing
Emergency Repairs
Ventilation Systems
Cold Room Maintenance
Ductwork Installation
Building Works Integration
Details
- Year established: 2009
Highlights and features
- We have over 20 years of experience in HVAC systems
- Our engineers are REFCOM accredited and fully qualified
- We offer 24/7 emergency call-out services
- We provide up to 10-year warranties on Toshiba installations
- Our QR asset tracking ensures transparent maintenance records
Associations and certifications
- Safe Contractor
- REFCOM
What people say
Utterly professional
Efficient and professional
Refreshing customer service
Expertise shines through
Stress levels minimised
Services
Air Conditioning Installation
We design and install custom air conditioning systems for homes and businesses, including single-split units and large-scale VRF systems. Our engineers use industry-specific software for commissioning documentation and pressure test certificates. Systems are tailored to room specifications, balancing efficiency with aesthetic integration.
Refrigeration Maintenance
Regular servicing of commercial fridges, freezers, and cold rooms ensures optimal performance. Our maintenance contracts include QR asset tracking for job history and compliance with REFCOM standards through digital records accessible via customer portal.
TM44 Inspections
Legally required checks for systems over 12kW, conducted by qualified assessors. Includes efficiency analysis, sizing review, and recommendations for reducing energy consumption and carbon emissions while maintaining compliance with UK regulations.
Emergency Repairs
Rapid response for system failures with engineers available 24/7. Diagnostic health checks identify issues promptly, using manufacturer technology to restore operations and prevent prolonged business disruption.
Commercial Heat Pumps
Supply and installation of air-source heat pumps as energy-efficient alternatives to gas heating. Includes system design, commissioning, and maintenance for commercial premises seeking sustainable temperature control solutions.
Questions
What HVAC services do you offer?
We provide air conditioning and refrigeration installations, maintenance, TM44 inspections, heat pump solutions, and emergency repairs for residential and commercial clients.
Are you certified for commercial work?
Yes, we hold REFCOM accreditation and our engineers are qualified to service all major systems, including Toshiba and Mitsubishi partnerships.
Do you handle emergency HVAC repairs?
Yes, we offer 24/7 emergency call-outs with rapid response times for critical system failures.
What is a TM44 inspection?
A legally required energy efficiency check for air conditioning systems over 12kW, valid for five years with detailed performance recommendations.
How often should systems be serviced?
Domestic systems require annual servicing, while commercial systems need quarterly maintenance to ensure compliance and efficiency.
What areas do you cover?
Based in Kent, we operate nationwide with a focus on commercial and residential properties across the UK.