B-dacs

At B-DACS, we are a family-run business with a passion for providing exceptional air conditioning and ventilation services to organisations of all sizes across Scotland. Our story began in 2003 when Brian Drummond, our founder, decided to leave his role at Morton Mechanical Services to start his own business. With a small office in Mount Vernon and his wife Diane managing the finances, Brian created the name B-DACS, which stood for Brian Drummond Air Conditioning Services. Over the years, we have grown rapidly, recruiting experienced engineers, gaining excellent feedback from customers, and winning installation contracts with notable clients.

Our History

Our journey began on August 7th, 2003, when Brian Drummond founded B-DACS. Originally operating from a home office, Brian created the name B-DACS from Brian Drummond Air Conditioning Services, giving him a platform to build a scalable business. In the first few years, B-DACS grew rapidly, recruiting engineers, gaining excellent feedback from customers, and winning installation contracts with notable clients. This included installing a Mitsubishi Electric VRF system as part of major renovation works at 145 St Vincent Street, a nine-storey neo-classical office building in Glasgow city centre.

Our Growth and Expansion

However, the economic crisis hit, causing the construction industry to contract by around 17% in the UK. This had a devastating effect on many businesses in the industry, including ours. We were forced to temporarily reduce the working week to three days until things started to pick up. This instilled confidence in our staff, showing that we would do what it took to secure their jobs. It took around a year before we started to see a sustained increase in contracts coming in. By October 2011, we had recovered strongly and moved into a dedicated office in Panorama Business Village in the East End of Glasgow.

Our Team and Values

Today, B-DACS is proud to be a Glasgow Living Wage Employer, demonstrating our commitment to fair employment practices. Our team of experienced engineers is supported by engineer's assistants who are undertaking full training with us. We are fully accredited by leading air conditioning manufacturers, including Mitsubishi Electric, Daikin, and Toshiba, which enables us to offer extended warranties and additional support as standard.

Our Accreditations

We hold numerous other accreditations, including ISO 9001:2015, Constructionline Gold, and Safe Contractor, which are a testament to our commitment to quality, customer service, and communication. Our accreditations ensure that our customers can trust us to deliver the highest standards of workmanship, professionalism, and customer satisfaction.

Our Services

At B-DACS, we offer a comprehensive range of air conditioning and ventilation services, including installation, maintenance, and repair services. We cater to a wide range of sectors, including small businesses, large organisations, offices, retail, hospitality, healthcare, and more. Our expert engineers work closely with our customers to provide tailored solutions that meet their unique needs and objectives.

Customer Testimonials

Our customers have spoken highly of our services, with many praising our professionalism, reliability, and commitment to customer satisfaction. For example, Peter Hegarty, Associate at Child Graddon Lewis Architects and Designers, praised our work on a project for Nike Retail, saying that the project was "successfully completed and well finished with a more than satisfactory outcome on the Mechanical Services side."

Accolades and Awards

We have received several accolades and awards for our commitment to quality, customer service, and innovation. In 2015, we won Glasgow's Best Performing Business (11-50 Employees) at the Glasgow Business Awards, which recognised our improvements to management process and customer satisfaction.