Providing the best of service, wherever you are
At Plumbstop, we pride ourselves on being a company that is committed to providing exceptional customer service. We operate under a highly decentralised business model, which allows our experienced local teams to be the primary decision-makers for our customers. This structure ensures that individual customer requirements are met with a first-class service.
Our national infrastructure supports these efforts, enabling us to provide a consistent service throughout the UK. We are committed to maintaining extensive stock locally to the customer's needs, enabling us to offer the UK's top brands ready for same-day delivery or collection. Our inventory also boasts a vast range of boiler spares, provided through our own central distribution, guaranteeing next-day availability for over 20,000 items.
We have been established in 1991 and have grown to supply the market right across the South West of England and South Wales. More than anything, our success is very much down to the quality and dedication of our staff, from the best managers in the business to the very best drivers and sales counter staff, all of whom combine to ensure we give our customers a personal service second to none.
We understand the importance of building strong relationships with our customers, and we strive to provide a service that is tailored to their individual needs. Whether you are a small or large customer, our aim is to provide you with the very best service and ensure you come back to us time and time again.
Our Services
At Plumbstop, we offer a wide range of services designed to meet the needs of our customers. Our expertise lies in the following areas:
- Plumbing: We offer a comprehensive range of plumbing services, including bathroom installations, boiler repairs, and plumbing maintenance.
- Heating: We provide expert heating solutions, including boiler installations, repairs, and servicing.
- Bathrooms: Our experienced team can help you design and install the bathroom of your dreams.
- Renewables: We offer solutions for renewable energy systems, including solar panels and wind turbines.
Our Commitment to Quality
At Plumbstop, we are committed to maintaining the highest standards of quality in everything we do. We believe that customer satisfaction is paramount, and we strive to provide a service that is tailored to your individual needs. We are proud of our reputation for providing exceptional customer service, and we are committed to building strong relationships with our customers.
Get in Touch
If you have any questions or would like to find out more about our services, please do not hesitate to contact us. We would be delighted to hear from you and discuss how we can help you.
Exceptional Customer Service
Multiple reviewers have provided glowing recommendations for the exceptional customer service they received from the store's staff, including Chris, Kris, and friendly staff members. The reviewers have praised the helpful, friendly, and knowledgeable staff, who were able to assist them with their DIY needs, including fixing a leaky tap and providing professional advice.
Personal Touch
The reviews highlight the personal touch that the store's staff bring to their customer service. Kris, in particular, receives a special mention for their excellent service, and the reviewer notes that they would highly recommend the store. The staff's willingness to go the extra mile, such as providing a Blue Light discount, has also been commended.
Consistency of Service
The reviews also suggest that the store's high level of customer service is consistent across all staff members. Reviewers have praised the helpfulness and friendliness of all the staff they interacted with, indicating that the store has a strong company culture that emphasizes excellent customer service.
Be the first to review Plumbstop.
Write a Review
