Business Details
37 Years
experience
Emergency
services
Expert HVAC Installation & Maintenance Services in Newport
Established in 1989, Phoenix Aircon Limited has built a reputation as a trusted specialist in industrial and commercial heating, ventilation, and air conditioning (HVAC) systems across South Wales. Our team of time-served engineers operates from Pontypool, with strategic coverage throughout the region, ensuring rapid response times and local expertise. We pride ourselves on offering unbiased, tailored solutions for diverse applications, from small offices to large manufacturing facilities. Our engineers hold certifications with Gas Safe Register, OFTEC, and REFCOM, demonstrating our commitment to technical excellence and safety compliance. As a Safe Contractor-accredited business, we prioritise health and safety in all operations while maintaining documented qualifications for client transparency.Our 24/7 emergency call-out service ensures uninterrupted support for critical systems, and our planned maintenance programs help clients avoid costly breakdowns. We specialise in energy-efficient solutions eligible for Enhanced Capital Allowances, reflecting our focus on sustainable technology. With decades of experience in both heating and refrigeration sectors, we provide a single point of contact for comprehensive facility climate control. Our partnerships with major manufacturers enable us to offer installation and maintenance for all leading HVAC systems. This integrated approach, combined with our technical expertise and customer-centric philosophy, has sustained our growth through economic cycles since our founding.
Services
Heating Systems
Air Conditioning
Computer Room AC
Water Chillers
Process Burners
Panel Coolers
Steam Boilers
Ducted Cooling
VRV/VRF Systems
Planned Maintenance
Details
- Year established: 1989
Highlights and features
- We operate a 24/7 emergency call-out service for critical system failures
- Over 30 years' experience in industrial and commercial HVAC systems
- Engineers certified by Gas Safe, REFCOM, and OFTEC regulatory bodies
- Unbiased advice with no manufacturer-specific sales pressure
- Eligible for Enhanced Capital Allowances on energy-efficient installations
Associations and certifications
- Gas Safe Register
- OFTEC
- REFCOM
- Safe Contractor
Services
Heating Systems
We design, install, and maintain industrial and commercial heating solutions including warm air systems, radiant tubes, condensing boilers, and steam generators. Our engineers handle applications from small offices to large factories, ensuring efficient operation and compliance with current regulations. With expertise in both gas and oil-fired systems, we provide tailored heating strategies that reduce energy costs while maintaining optimal working environments.
Air Conditioning
Our air conditioning services cover wall-mounted, ceiling cassette, ducted, and VRV/VRF systems for commercial and industrial premises. We specialise in precision temperature and humidity control for sensitive environments like computer rooms. With City & Guilds-certified technicians, we ensure optimal system performance and energy efficiency. Our solutions help businesses qualify for Enhanced Capital Allowances through energy-saving technology.
Planned Maintenance
We offer comprehensive maintenance programs to prevent breakdowns and extend equipment lifespan. Our contracts include scheduled servicing, performance monitoring, and compliance inspections. By proactively addressing potential issues, we help clients avoid operational disruptions while maintaining system efficiency. All maintenance work is documented for client records and regulatory compliance.
Process Burners
Critical support for manufacturing processes requiring precise thermal control. We service, repair, and retrofit process burners in applications like rubber production, textile manufacturing, and paint curing ovens. Our 24/7 emergency response minimises downtime for production-critical systems. With experience handling obsolete equipment, we maintain operational continuity even for legacy installations.
Computer Room AC
Specialist climate control solutions for IT environments, including close-control systems maintaining precise temperature and humidity levels. We install and maintain downflow, upflow, and free-blowing configurations to protect sensitive electronic equipment. Our systems prevent static-related issues through controlled humidification, ensuring reliable operation of mission-critical server infrastructure.
Questions
What areas do you cover?
We operate throughout South Wales, including Newport, Cardiff, Pontypool, and surrounding industrial areas.
Do you offer emergency services?
Yes, we provide 24/7 emergency call-out with engineers' personal contact details for contract customers.
Are your engineers certified?
All engineers hold Gas Safe, REFCOM, or OFTEC qualifications with documented accreditation records.
Can you help with ECA claims?
We install energy-efficient systems qualifying for Enhanced Capital Allowances under government schemes.
What HVAC systems do you support?
We work with all major brands, including VRV/VRF, ducted systems, chillers, and industrial process equipment.
Do you provide maintenance contracts?
Yes, we offer planned maintenance programs to ensure system reliability and longevity.
