Business Details
Emergency
services
Trusted Heat Pump & Boiler Installation Services in West Sussex
At Option Energy Solutions, we combine over two decades of expertise with a commitment to sustainable heating solutions. Established to address the growing demand for energy-efficient systems, our team specialises in renewable technologies and gas boiler installations across West Sussex and surrounding regions. As an MCS-certified and Heat Geek Elite-accredited installer, we prioritise precision in heat pump and boiler design, ensuring optimal efficiency for residential and commercial properties. Our dedication to quality is reflected in our 20-year warranty options and partnerships with leading manufacturers like Viessmann and Vaillant.We pride ourselves on transparent communication, offering tailored quotes and 24/7 emergency support to meet diverse client needs. With a focus on reducing carbon footprints, we integrate advanced technologies such as smart controls and unvented cylinders, backed by a 7,500 government grant for eligible heat pump installations. Our team's technical proficiency and customer-centric approach have earned us a 5-star rating from over 150 reviews, solidifying our reputation as a trusted industry leader.
Services
Heat pumps
Gas boilers
Boiler servicing
Commercial heating
Solar thermal
Boiler repair
Heat pump servicing
Emergency callouts
Warranty plans
Energy efficiency
Highlights and features
- 20+ years of experience in heating system design and installation
- Certified Heat Geek Elite engineers with advanced technical training
- Access to 7,500 Boiler Upgrade Scheme grants for heat pumps
- 7-year parts and labour warranties on selected installations
- Tailored heating solutions for both residential and commercial properties
Associations and certifications
- MCS
- Heat Geek Elite
- Trading Standards Approved
What people say
Great service
Professional and kind
Excellent technical knowledge
Highly recommend
Good value for money
Services
Heat pumps
We install air source heat pumps with efficiencies up to 500%, reducing carbon emissions by 75% compared to traditional boilers. Our MCS-certified installations include system design, BUS grant processing, and integration with existing heating systems. Available across West Sussex, Surrey, and Kent, our Viessmann and Vaillant units come with 7-year warranties.
Gas boilers
We supply and install high-efficiency gas boilers including ATAG Economiser and Vaillant models with warranties up to 18 years. Our installations include smart controls, powerflushing, and radiator upgrades. Backed by manufacturer training and 5-star Trustpilot ratings for Dutch-made ATAG boilers.
Boiler servicing
Annual boiler servicing included in our care plans ensures optimal performance and warranty validity. Our Gas Safe engineers perform comprehensive checks, cleaning, and efficiency optimisation for residential and commercial systems across Sussex.
Commercial heating
Full commercial heating solutions from 70kW+ boiler installations to plant room design. We handle gas pipework testing, warm air heaters, and large-scale system commissioning with health and safety compliance for business premises.
Emergency repairs
24/7 emergency boiler and heating repairs with same-day/next-day attendance guarantee. Our rapid response service includes diagnostics, parts replacement, and system optimisation to restore heating with minimal disruption.
People
Michael
Director and Lead Heating Engineer
With over 20 years in the heating industry and 10 years leading Option Energy Solutions, Michael specialises in sustainable heating system design. His technical expertise ensures optimal efficiency in every installation.
Questions
How do I claim the 7,500 heat pump grant?
We handle the Boiler Upgrade Scheme application process. Just choose an MCS-certified installation and we'll submit the paperwork, deducting the grant from your total cost.
What areas do you cover?
We operate across West Sussex, parts of East Sussex, Surrey, and Kent, providing heat pump and boiler services to both residential and commercial properties.
Do heat pumps work in cold weather?
Yes, our air source heat pumps operate efficiently down to -15°C, extracting ambient heat even in winter conditions across the Sussex climate.
What warranties do you offer?
We provide up to 18-year warranties on gas boilers and 7-year parts and labour guarantees on heat pump installations from manufacturers like Viessmann and Vaillant.
Can I integrate a heat pump with existing radiators?
Yes, though older radiators may require upgrading. Our engineers assess your system to ensure compatibility and optimal performance with lower temperature heat pump operation.
Are your engineers certified?
Our team holds Heat Geek Elite accreditation and manufacturer-specific training from Viessmann and Vaillant, ensuring industry-leading technical expertise for all installations.