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50+ Years
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Trusted Plumbing & Heating Services in Bourne End
Heppelthwaite The Red Van Plumbers, established in 1948, is a family-run plumbing and heating company with a legacy of excellence. As winners of the Face of Which? Trusted Traders 2015 Competition and a Worcester Bosch Platinum Level Installer, we combine decades of expertise with industry-leading accreditations. Our team of over 20 Gas Safe registered engineers delivers domestic and commercial services, including boiler installations, renewable energy solutions, and bathroom design, supported by a 30-day workmanship guarantee. With more than 800 Checkatrade reviews and a commitment to retaining skilled professionalsmany of whom have remained with us for over 15 yearswe prioritise ongoing training and apprenticeship programs to ensure technical proficiency.

Our accreditations from Gas Safe, Oftec, and MCS, alongside partnerships with manufacturers like Worcester Bosch and Honeywell, underscore our dedication to safety, quality, and innovation. Based in Bourne End, we serve South East England, offering transparent pricing, flexible payment options, and a customer-centric approach that has earned us recognition as a Thames Valley Business Award finalist and Energy Efficiency Award winner.
Services
Boiler installation Underfloor heating Bathroom design Gas safety certificates Heat pump installation Plumbing repairs Smart controls Renewable energy Commercial heating Water softeners
Details
  • Year established: 1948
Highlights and features
  • 70 years of experience in plumbing and heating services
  • Gas Safe registered engineers with 30-day workmanship guarantees
  • Worcester Bosch Platinum accredited installers
  • Transparent pricing with payment after work completion
  • Over 800 verified customer reviews
Associations and certifications
  • Gas Safe
  • Oftec
  • Worcester Bosch
  • Checkatrade
  • Which? Trusted Traders
  • MCS
  • Safe Contractor
  • Construction Line
  • Considerate Constructors
What people say
Organised service Efficient engineers Excellent workmanship Prompt response Expert advice
Services
Boiler installation
We install A-rated energy-efficient boilers with up to 10 years warranty. Our Worcester Bosch Platinum accredited engineers provide free consultations and 3 finance options. Customers receive 300 off old boiler replacements and benefit from reduced energy bills through modern, efficient systems.
Heat pump installation
Our MCS-certified team installs air and ground source heat pumps eligible for 7,500 Boiler Upgrade Scheme grants. Systems reduce carbon emissions while maintaining home comfort. We offer free design consultations and handle all aspects of renewable heating system implementation.
Bathroom design
We provide full bathroom design and installation services with 30-day workmanship guarantees. Our specialists create functional, stylish spaces using quality materials. Projects include shower rooms, sanitary upgrades, and complete bathroom transformations for domestic and commercial clients.
Plumbing repairs
Available for urgent leaks, burst pipes, and heating failures. Our tracked vehicles enable rapid response across South East England. Engineers carry essential parts for same-day repairs, with no call-out charges during working hours and transparent pricing for all services.
Gas safety certificates
We issue Gas Safety Certificates for residential and commercial properties. Our registered engineers inspect appliances, pipework, and flues to ensure compliance. Services include annual checks, landlord certification, and safety advice to maintain regulatory compliance and occupant safety.
People
Harvey Sherlock
Apprentice Plumber
Award-winning apprentice with five years' experience in domestic plumbing. Completed college training while working under senior engineers. Specialises in bathroom installations and central heating systems. Committed to ongoing professional development.
Questions
What boiler grants are available?
The Boiler Upgrade Scheme offers £7,500 for heat pumps and £5,000 for biomass systems. Worcester Bosch boiler replacements include £300 off and 0% VAT.
Do you offer emergency plumbing services?
Yes, we provide emergency call-outs during working hours with no call-out charge. Our tracked vehicles enable rapid response across our service areas.
How can I finance a new boiler?
We offer 0% finance, buy-now-pay-later, and spread-the-cost options. Monthly payments start at £16.80 for Worcester Bosch installations with 9.8% APR.
Are your engineers qualified?
All engineers are Gas Safe registered with CRB checks. We maintain Worcester Bosch Platinum accreditation and provide ongoing training for technical proficiency.
What areas do you cover?
We serve Bourne End, High Wycombe, Marlow, Maidenhead, Beaconsfield, Gerrard's Cross, Reading, Watford, Redhill, and London with local engineers.
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