Business Details
13 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Heathfield
Established in 2013, Charles Bickham has built a reputation for excellence in boiler, heating, and plumbing services across Sussex and Kent. Our Gas Safe and OFTEC-certified engineers bring over a decade of combined experience, serving homeowners, landlords, letting agents, and developers with precision and reliability. Specialising in boiler installations, repairs, and servicingincluding Viessmann systemswe prioritise safety, efficiency, and customer satisfaction.Our team offers underfloor heating solutions, commercial heating maintenance, and emergency call-outs, ensuring tailored support for residential and commercial clients. Backed by industry accreditations and partnerships, we deliver transparent, ethical service with a commitment to long-term client relationships.
Services
Boiler Servicing
Boiler Replacement
Underfloor Heating
Commercial Heating
Oil Boiler Services
Details
- Year established: 2013
Highlights and features
- We offer over 12 years of experience in boiler and heating systems.
- Our engineers are Gas Safe and OFTEC certified for safety and compliance.
- We provide 24/7 emergency call-out services for urgent heating issues.
- We are partnered with Viessmann for extended warranties and competitive deals.
- We offer financing options through TradeHelp for boiler replacements.
Associations and certifications
- Gas Safe
- OFTEC
What people say
Polite, professional, reliable
Cheerful and willing to help
Reliable and efficient
Flexible
Responds out of hours
Services
Boiler Servicing
Regular boiler servicing ensures safety, efficiency, and compliance. Our Gas Safe engineers perform flue gas analysis, combustion checks, and safety control tests to prevent breakdowns and extend appliance lifespan. Annual servicing is recommended for warranty validity and carbon monoxide risk reduction.
Boiler Replacement
We install energy-efficient Viessmann boilers and other brands, offering extended warranties through our partnership. Our engineers assess property needs, plan pipe layouts, and ensure Gas Safe compliance for residential and commercial properties, minimising disruption during installation.
Underfloor Heating
Our underfloor heating installations provide even heat distribution and energy efficiency. Suitable for new builds or renovations, we design systems compatible with various floor coverings, offering thermostatic controls for room-specific temperature management and improved EPC ratings.
Commercial Heating
We offer annual inspections, emergency repairs, and maintenance plans for commercial properties. Our rapid response team addresses tenant heating issues, ensuring compliance with safety regulations and minimising downtime for landlords and letting agents.
Oil Boiler Services
Specialising in oil boiler servicing, repairs, and installations, we cater to rural properties. OFTEC-certified engineers perform efficiency checks, carbon monoxide testing, and system upgrades, ensuring reliable heating for detached homes and commercial buildings off the gas grid.
People
Charles Bickham Plumbing & Heating
Owner
With over 12 years in plumbing and heating, Charles leads a team of Gas Safe and OFTEC-certified engineers. He specialises in boiler systems, underfloor heating, and commercial projects, prioritising customer satisfaction and technical excellence.
Questions
What services do you offer?
We provide boiler servicing, repairs, replacements, underfloor heating, commercial heating maintenance, and emergency call-outs across Sussex and Kent.
Are your engineers certified?
Yes, our engineers are Gas Safe and OFTEC certified for gas and oil boiler systems.
Do you offer emergency heating repairs?
Yes, we provide 24/7 emergency call-out services for urgent heating and boiler issues.
Can you install Viessmann boilers?
Yes, we are Viessmann partners, offering installations with extended warranties up to 10 years.
Do you work with commercial clients?
Yes, we service landlords, letting agents, and developers with heating maintenance and installations.
Is financing available for boiler replacements?
Yes, we offer financing through TradeHelp for qualifying boiler replacement projects.