Business Details
Emergency
services
Expert Refrigeration & Air Conditioning Solutions in the UK
Arctic Services has been a trusted leader in commercial refrigeration and air conditioning solutions across the UK for over four decades. Founded by Andrew Velleman, our business combines extensive industry experience with a commitment to innovation and client satisfaction. We specialise in delivering comprehensive services, including cold room installations, maintenance, racking systems, and mezzanine flooring, tailored to meet the unique needs of prestigious clients such as museums, Royal Parks, and major food distributors. Our team of skilled engineers and professionals adheres to the highest standards of quality and safety, ensuring reliable and efficient systems that minimise downtime and maximise operational efficiency.Backed by certifications including ISO 9001, Refcom, and Safe Contractor, we prioritise technical excellence, prompt service delivery, and long-term client relationships. With a nationwide presence and strategic proximity to London, we provide rapid response times and bespoke solutions designed to enhance storage capacity, reduce costs, and improve sustainability. Our dedication to continuous improvement and customer-centric approach has solidified our reputation as a dependable partner in the refrigeration industry.
Services
Commercial Refrigeration
Air Conditioning
Racking Systems
Mezzanine Flooring
Catering Equipment
Planned Maintenance
Emergency Response
Industrial Refrigeration
Cold Room Installations
Remote Monitoring
Highlights and features
- We have over 40 years of experience in commercial refrigeration and air conditioning.
- Our ISO 9001 certification ensures adherence to rigorous quality management standards.
- We offer nationwide service coverage, including Wales and Scotland.
- Our 24/7 emergency response guarantees rapid support for critical systems.
- Bespoke solutions are tailored to meet specific client requirements and industry regulations.
Associations and certifications
- Refcom
- ISO 9001
- Safe Contractor
What people say
Excellent workmanship
Fast response times
Tailored systems
Reliable refrigeration solutions
Professional service
Services
Commercial Refrigeration
We design and install energy-efficient refrigeration systems for businesses, ensuring compliance with safety and environmental standards. Our solutions preserve perishable goods at scale, using industry-leading equipment tailored to client needs. Clients benefit from reduced energy costs and enhanced storage capacity.
Mezzanine Flooring
Our mezzanine flooring maximises vertical space for storage or office use, adhering to building regulations. Custom designs integrate seamlessly with existing structures, improving operational efficiency. Clients gain cost-effective, durable solutions that adapt to evolving business demands.
Planned Maintenance
Regular maintenance prevents breakdowns and extends equipment lifespan, ensuring uninterrupted operations. We offer priority response and discounted parts for contract customers. Proactive servicing minimises downtime and safeguards product integrity.
Emergency Response
Our 24/7 emergency service addresses critical refrigeration failures promptly, minimising losses. Engineers carry extensive spare parts for rapid repairs. Clients receive immediate support to restore systems and prevent further damage.
Racking Systems
We supply and install heavy-duty pallet racking and shelving systems for diverse storage needs. Custom configurations optimise warehouse space and accessibility. Durable, safety-compliant systems enhance operational efficiency and inventory management.
People
Andrew Velleman
Managing Director
Andrew founded Arctic Services over 40 years ago and remains actively involved in operations. His leadership ensures technical excellence and client-focused solutions. With decades of industry expertise, he drives innovation and maintains the company's reputation for reliability.
Questions
Why should I choose Arctic Services for refrigeration solutions?
With over 40 years of experience, ISO 9001 certification, and nationwide coverage, we deliver tailored, reliable systems and 24/7 emergency support for commercial clients.
Do you offer bespoke refrigeration equipment?
Yes, we provide custom-designed systems sourced from global manufacturers to meet specific cooling requirements and environmental regulations.
What benefits do service contracts provide?
Contract customers receive reduced call-out fees, priority response, and discounted parts, ensuring cost-effective maintenance and system longevity.
Can you assist with refrigeration design?
Our ex-engineer designers create efficient, compliant solutions, optimising space and energy use while addressing practical refrigeration challenges.
Is planned preventative maintenance necessary?
Yes, regular servicing prevents breakdowns, reduces repair costs, and maintains optimal system performance, safeguarding stored goods.
Are emergency repairs available outside working hours?
We operate 24/7, with an out-of-hours system for urgent repairs, ensuring rapid response for critical refrigeration failures.
