Business Details
30 Years
experience
Trusted HVAC Solutions in Norfolk and Suffolk
EOC Services has established itself as a leading provider of climate control solutions across East Anglia. With over 25 years of industry experience, we specialise in the design, installation, and maintenance of air conditioning systems, air source heat pumps, and ventilation solutions for both residential and commercial clients. Our team of F-Gas certified engineers delivers market-leading services supported by a 7-year installation warranty for parts and labour on air conditioning systems. As a Daikin D1+ Premium Partner, we combine cutting-edge technology with expert technical competence to ensure optimal performance and energy efficiency.Our commitment to quality is demonstrated through comprehensive maintenance contracts, seamless installation processes, and a customer-centric approach that prioritises long-term satisfaction. We maintain strict adherence to technical standards while providing tailored solutions that address specific heating, cooling, and ventilation requirements. Our reputation as trusted climate comfort experts is reinforced by our extensive project portfolio spanning new builds, renovations, and commercial developments.
Services
Air Conditioning
Heat Pumps
Ventilation Systems
Underfloor Heating
Maintenance Contracts
Details
- Year established: 1996
Highlights and features
- 7-year installation warranty on air conditioning systems
- F-Gas certified engineers for refrigerant system compliance
- Official Daikin D1+ Premium Partner status
- Seamless installation process with competitive pricing
- Comprehensive maintenance contracts for system longevity
Associations and certifications
- ISO 9001
- F-Gas Certification
- Daikin D1+ Premium Partner
What people say
Thorough service checks
Competitive pricing
Expert technical advice
Prompt installation
Professional engineers
Services
Air Conditioning
Professional air conditioning installation and maintenance services for residential and commercial properties. Our systems provide efficient cooling and heating with inverter technology that reduces energy consumption by up to 30%. We offer wall-mounted, floor-standing, ducted, and ceiling units suitable for all property types. All installations include technical support and maintenance options to ensure optimal system performance.
Heat Pumps
Air source heat pump solutions for domestic and commercial heating requirements. We provide MCS-certified installations compliant with UK government Boiler Upgrade Scheme requirements. Our systems achieve CoP ratings of 3.0 and above, delivering 3kWh of heat per 1kWh electricity consumed. Services include system design, installation, and integration with existing heating infrastructure.
Ventilation Systems
Mechanical ventilation with heat recovery (MVHR) systems for improved indoor air quality. We install commercial and domestic ventilation solutions that recover up to 90% of heat energy while maintaining fresh air circulation. Our systems comply with building regulations and include noise assessments to ensure minimal environmental impact.
Maintenance Contracts
Comprehensive maintenance programs for air conditioning and heat pump systems. Our scheduled service visits include technical inspections, performance optimisation, and compliance checks. Preventative maintenance extends equipment lifespan while ensuring continued efficiency and warranty validity across all installed systems types.
Underfloor Heating
Integrated underfloor heating solutions compatible with heat pump systems. We design and install water-based underfloor heating networks for new builds and renovations. Our systems operate at lower flow temperatures for improved energy efficiency while providing even heat distribution across residential and commercial spaces.
People
Barry
Senior Engineer
Experienced technician specialising in Daikin system installations with over 15 years in HVAC engineering. Provides expert advice and technical support during site surveys and installations.
Ben
Certified Installer
F-Gas certified engineer with expertise in refrigerant system maintenance. Conducts thorough service checks while maintaining clean working environments during client visits.
Harry
Service Technician
Punctual and detail-oriented technician known for clear customer communication. Specialises in air conditioning unit diagnostics and performance optimisation for residential clients.
Elliot
Field Engineer
Reliable engineer providing prompt repair services with attention to client convenience. Demonstrates technical expertise while accommodating special requests during service calls.
Tony
Customer Support
Professional support specialist offering helpful guidance for system maintenance. Coordinates technical services while maintaining clear communication with residential and business clients.
Questions
Are air conditioning systems environmentally friendly?
Air conditioning systems have no direct CO2 emissions and can operate at 500% efficiency when used for heating purposes.
Do I need planning permission for heat pumps?
Most air source heat pump installations qualify as permitted development, though specific volume restrictions apply in England.
How efficient are heat pump systems?
Heat pumps typically deliver 3kWh heat output per 1kWh electricity consumed, with efficiency measured by Coefficient of Performance (CoP) ratings.
Can I install air conditioning myself?
Only F-Gas certified professionals may legally install air conditioning systems due to refrigerant handling regulations.
What brands do you install?
We specialise in Daikin, Mitsubishi, and Panasonic systems, offering expert installation for residential and commercial applications.
