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31 Years
experience
Emergency
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Expert Plumbing and Heating Services in Marlow
Established in 1995, Troubled Waters is an independent plumbing and heating company serving Marlow, Henley, Beaconsfield, and surrounding areas. Our team of engineers brings over 40 years of combined experience, delivering services ranging from tap repairs to full bathroom installations. We prioritise attention to detail, ensuring every job leaves properties clean and customers satisfied. Gas Safe registered and Worcester Bosch accredited, we adhere to rigorous industry standards while maintaining membership with the Chartered Institute of Plumbing and Heating Engineering.

Our reputation for quality and reliability has been built through repeat business and recommendations, supported by a commitment to staying updated with the latest regulations and technologies. Customer testimonials highlight our punctuality, transparent pricing, and ability to handle both modern and traditional properties with equal expertise.
Services
Central Heating Systems Emergency Repairs Boiler Installations Gas Safety Certificates Bathroom Design Power Flushing LPG Systems Underfloor Heating Water Softeners Servicing
Details
  • Year established: 1995
Highlights and features
  • We have over 40 years of combined experience in plumbing and heating.
  • Our engineers are Gas Safe registered for legal and safe gas work.
  • Worcester Bosch accreditation ensures quality boiler installations.
  • Proven track record with numerous customer testimonials.
  • Attention to detail in both modern and traditional properties.
Associations and certifications
  • Gas Safe Register
  • Worcester Bosch
  • Chartered Institute of Plumbing and Heating Engineering
What people say
Excellent job On time Good value Clean and tidy Prompt service
Services
Plumbing and Heating
We offer comprehensive plumbing and heating solutions, from minor repairs to full system installations. Our services cater to both residential and commercial properties, ensuring efficient and durable results. With Gas Safe registration and Worcester Bosch accreditation, we guarantee compliance with industry standards while prioritising customer satisfaction through transparent communication and clean workspaces.
Emergency Repairs
Available for urgent plumbing and heating issues, our team responds promptly to leaks, burst pipes, and boiler failures. We guide customers on immediate safety steps before arrival and resolve problems efficiently. Emergency services cover Marlow, Henley, and surrounding areas, minimising property damage and restoring functionality swiftly.
Boiler Installations
We install high-efficiency boilers from Worcester Bosch and other leading brands, offering up to eight-year guarantees. Our engineers assess property needs to recommend optimal systems, including combi, conventional, or LPG boilers. Modern installations incorporate smart controls for energy efficiency, reducing heating costs by up to 30%.
Gas Safety Certificates
Providing legally required gas safety certificates for landlords, we inspect and service gas appliances to ensure compliance. Our Gas Safe registered engineers identify potential hazards, preventing carbon monoxide risks. Certificates are issued after thorough checks, offering peace of mind for property owners and tenants.
Bathroom Installations
We design and install contemporary and traditional bathrooms tailored to client preferences. Services include layout planning, fixture selection, and complete fitting, ensuring functionality and aesthetic appeal. Our expertise extends to power showers, underfloor heating, and water softeners for enhanced comfort.
People
Mark Way
Owner and Senior Engineer
With over 20 years as a senior engineer, Mark leads Troubled Waters, combining technical expertise with customer-focused service. His hands-on approach ensures quality across all projects, from emergency repairs to complex heating systems. Mark's dedication to ongoing training maintains the company's adherence to the latest industry standards and technologies.
Questions
What areas do you cover?
We operate in Marlow, Henley, Beaconsfield, and surrounding areas including Reading, Slough, and High Wycombe.
Are you Gas Safe registered?
Yes, we are Gas Safe registered (number 232904) for legal and safe gas appliance work.
Do you offer emergency services?
Yes, we provide emergency plumbing and heating repairs with prompt response times.
What boiler brands do you install?
We install Worcester Bosch boilers with up to eight-year guarantees, along with other leading brands.
Can you help with bathroom renovations?
Yes, we offer full bathroom design and installation services tailored to your preferences.
Are you members of professional institutes?
We are members of the Chartered Institute of Plumbing and Heating Engineering.