Business Details
We are a family-run business established in 1999, dedicated to providing dependable heating solutions across County Durham. With over two decades of experience, our Gas Safe registered engineers deliver exceptional workmanship in boiler installations, repairs, and maintenance. We pride ourselves on our commitment to quality, ensuring every system we install meets rigorous safety and efficiency standards. Our team combines technical expertise with a personal touch, offering tailored solutions to meet individual client needs. We specialise in Baxi boilers, providing reliable and energy-efficient systems backed by a 5-year guarantee. Our annual boiler service plan ensures ongoing system performance while spreading maintenance costs.
We serve homeowners, landlords, and businesses across Sunderland, Durham, and Hartlepool, prioritising transparency and customer satisfaction. Our 3,000+ loyal customers reflect our dedication to resolving issues promptly and effectively. We maintain industry accreditations, including Gas Safe and Baxi Installer approval, underscoring our professional standards. Emergency callouts are handled within 2 hours, demonstrating our responsiveness to urgent needs. We aim to leave every client feeling confident in their heating system's reliability and safety.
We serve homeowners, landlords, and businesses across Sunderland, Durham, and Hartlepool, prioritising transparency and customer satisfaction. Our 3,000+ loyal customers reflect our dedication to resolving issues promptly and effectively. We maintain industry accreditations, including Gas Safe and Baxi Installer approval, underscoring our professional standards. Emergency callouts are handled within 2 hours, demonstrating our responsiveness to urgent needs. We aim to leave every client feeling confident in their heating system's reliability and safety.
Highlights and features
- We have been delivering reliable heating solutions since 1999.
- We are Gas Safe registered and Baxi approved installers.
- We serve over 150 annual installations with guaranteed workmanship.
- We offer 24/7 emergency response within 2 hours.
- We maintain a team of friendly, expert engineers committed to transparency.
Services
Boiler Installations
We install high-quality Baxi boilers renowned for reliability and efficiency. Targeted at homeowners seeking new systems or replacements, our installations include a 5-year guarantee and annual servicing. Benefits include improved energy efficiency, lower fuel bills, and enhanced home comfort with cutting-edge technology.
Boiler Repairs
Our emergency repair service resolves boiler issues swiftly, minimising disruption. Available to all residents in our service areas, repairs address faults efficiently, restoring heating and hot water. We prioritise cost-effective solutions while maintaining safety and performance standards.
Gas Safety Certificates
We provide essential gas safety checks for landlords and homeowners. Conducted by Gas Safe engineers, these inspections ensure appliances meet legal requirements. Certificates confirm system safety, protecting occupants and complying with UK regulations.
Boiler Service Plan
Our monthly plan offers priority service, parts coverage, and annual inspections. Designed for boiler owners, it spreads maintenance costs while ensuring optimal performance. Benefits include reduced repair costs, extended appliance lifespan, and guaranteed engineer response times.
Radiator Installation
We install modern radiators to enhance heating efficiency and aesthetics. Suitable for homes upgrading systems or addressing uneven heating, our installations optimise warmth distribution. Customers benefit from improved comfort, energy savings, and durable, stylish units.
