Your only choice for heating spares in Dorset
J & Bs Ltd was founded in 2007 as a sole Plumbing & Heating Merchant in Bournemouth and Poole. Over the years, we have expanded to become one of Dorset's largest independent stockists of Genuine & Original Boiler & Heating Spare Parts. Our journey began with a vision to provide exceptional customer service and a wide range of boiler spares for our customers.
Our Story
Our core team comprises of experienced professionals who have an in-depth understanding of our customer requirements. We believe that customer service is the most important aspect of any sale, and we have built our business on this principle. Our customer service policy has earned us a loyal customer base, with thousands of customers who have shopped with us and recommended us to their peers.
Services
At J & Bs, we offer a vast range of products and services to cater to the needs of our customers. Our extensive inventory includes Genuine Manufacturer Boiler Parts from leading brands such as Glowworm, Worcester Bosch, and Grant. We understand the importance of prompt delivery and fast turnaround, which is why we strive to deliver our products within a short timeframe.
Customer Base
Our customer base is diverse, comprising of commercial and trade customers, as well as domestic and private customers. We cater to a wide range of industries, including gas and oil engineers, heating installers, and plumbers. Our products and services are designed to meet the specific needs of our customers, providing them with the exact spare parts they require to get their heating systems up and running.
Locations
We have a strong presence across Dorset, with multiple branches strategically located to serve our customers better. Our locations include New Milton, Wimborne, Upton, Moordown, Branksome, Blandford, Ringwood, and Christchurch. Each of our branches is equipped with a comprehensive inventory of boiler spares, and our staff are always happy to assist with any query or request.
Branch Finder
Use our Branch Finder feature to locate the branch nearest to you. Simply enter your location or postcode, and we will guide you to the nearest J & Bs branch. Our branches are open Monday to Friday from 7:00 am to 5:00 pm, and Saturday from 8:00 am to 12:00 pm. We are closed on Sundays.
Exceptional Customer Service
The reviews for J&Bs Plumbing & Heating are overwhelmingly positive, with all authors praising the team's helpfulness, knowledge, and excellent service. Many reviewers have experienced difficulties with specific plumbing issues, and the team has consistently gone above and beyond to provide expert guidance and solutions.
Personalized Support
Several reviewers have commended the staff for their patience and willingness to explain complex concepts in simple terms. Author Stefan Ticala, for instance, was impressed by the team's ability to provide a comprehensive solution to his plumbing problem, and Author Lawrence Trent appreciated the staff's willingness to provide step-by-step guidance on how to fix a broken bathroom sink.
Proactive Problem-Solving
Reviewers have praised the team's proactive approach to problem-solving, with authors noting that the staff is happy to take the time to understand the issue and provide personalized solutions. Author Phil Harvell appreciated the team's ability to direct him to alternative sources when they couldn't provide the necessary help, while Author Barry Jones was impressed by the team's knowledge and reasonable pricing.
Consistent Excellence
The reviews suggest that J&Bs Plumbing & Heating consistently delivers excellent service, with every author expressing satisfaction with their experience. Authors have noted that the team is always helpful, knowledgeable, and willing to go the extra mile to ensure customer satisfaction.
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