Business Details
27 Years
experience
Emergency
services
Expert Plumbing & Heating Services in St Neots
Established in 1999, Marross has built a reputation for delivering expert heating and plumbing solutions across East Anglia. Our team of fully qualified engineers combines over three decades of industry experience with a commitment to customer satisfaction, offering services ranging from boiler installations to comprehensive commercial contracts. As a Safe Contractor accredited business, we maintain rigorous health and safety standards while providing tailored solutions for domestic and commercial clients. Our partnerships with estate agencies and letting firms demonstrate our reliability in fulfilling contractual obligations, supported by a fleet of engineers equipped to handle urgent repairs and scheduled maintenance.We prioritise transparency through clear pricing communication and carry essential spare parts to resolve issues promptly. Our long-standing relationships with manufacturers like Vaillant ensure proper warranty registration, while our apprenticeship programme reflects our investment in the industry's future. Office hours operate Monday to Friday 8am-5pm, with extended Saturday availability during winter months. Covering postcodes NN, MK, SG, CB, and PE, we serve both individual homeowners and large-scale property portfolios with equal dedication.
Services
Domestic Boiler Servicing
Commercial Contracts
New Boiler Installation
Landlord Certificates
Legionella Testing
Details
- Year established: 1999
Highlights and features
- We have over 30 years of industry experience since our founding in 1999
- Our engineers are fully qualified and certified by Corgi
- We guarantee competitive pricing with transparent cost communication
- We offer emergency boiler repair services with rapid response times
- We maintain Safe Contractor accreditation for health and safety excellence
Associations and certifications
- Safe Contractor
What people say
Excellent service
High standard
Great attitude
Attention to detail
Professionalism
Services
Domestic Boiler Servicing
We provide annual boiler servicing to ensure safe and efficient operation. Our engineers carry essential spare parts to resolve common issues immediately. We send service reminders and offer preferential rates for existing customers. Regular maintenance helps prevent breakdowns and extends boiler lifespan while maintaining warranty validity.
Commercial Contracts
We deliver comprehensive heating solutions for commercial properties and rental portfolios. Our services include scheduled maintenance, emergency repairs, and compliance certifications. We work directly with estate agents and letting agencies to maintain properties to the highest standards. Our engineers understand commercial requirements and work efficiently around business operations.
New Boiler Installation
We install all types of gas boilers with expertise in Vaillant products. Our engineers help select the most suitable boiler for your property. We handle complete installations including system upgrades and ensure proper warranty registration. Existing customers receive preferential rates on replacement boilers when required.
Landlord Certificates
We provide complete compliance services for landlords including gas safety certificates, PAT testing, and legionella risk assessments. Our one-visit approach minimises tenant disruption and reduces costs. We help landlords meet legal obligations while ensuring tenant safety through comprehensive inspections and documentation.
Legionella Testing
We conduct legionella risk assessments to identify potential hazards in water systems. Our assessments meet regulatory requirements for commercial properties and rental accommodations. We provide clear recommendations for risk mitigation and maintain detailed records for compliance purposes.
People
Ross
Founder
With over 30 years' experience in the heating industry, Ross established Marross in 1999 after completing a British Gas apprenticeship. He oversees operations and apprenticeship training, ensuring technical excellence and service standards across all projects.
Questions
What areas do you cover?
We serve postcodes NN, MK, SG, CB and PE across East Anglia, including Milton Keynes, St Albans, and Peterborough.
Are your engineers qualified?
All our engineers are fully qualified, Corgi-registered, and Safe Contractor accredited to ensure technical competence and safety compliance.
Do you offer emergency services?
Yes, we provide emergency boiler repairs with rapid response times during office hours and extended winter Saturday availability.
How do you handle warranty registration?
We ensure all new boiler warranties are properly registered and activated, with documentation provided to customers for their records.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers. Payment terms for commercial contracts can be discussed with our accounts team.
Do you offer service contracts?
Yes, we provide tailored maintenance contracts for domestic customers and commercial clients with preferential rates for regular servicing.
