About Us
At IGM Plumbing & Heating Limited, we take pride in our efficient and friendly service. Our team of experienced plumbers are fully adept at dealing with any plumbing situation, and strive to achieve 100% customer satisfaction.
We are committed to providing a complete service in Harpenden, St Albans, Kimpton, Redbourn, Welwyn Garden City, Welwyn, Wheathampstead, Hemel Hempstead and surrounding areas. Whether you are looking to install a new boiler or leak detection, right down to a blocked drain, we are the right company to call.
Our Services
We offer a wide range of services, including:
Plumbing
Our team of experienced plumbers are fully equipped to deal with any plumbing situation, from burst pipes and immersion tank problems to leak detection and blocked pipes.
Heating
We specialise in all types of heating systems, ranging from simple radiator fitting to full underfloor heating. With the knowledge and experience of our team, we know that we will be able to fulfil your heating needs.
Drain Services
Our Drainage Engineers are fully insured and certified to deal with all types of drainage issues, from blocked drains to sewage problems.
Boiler Repair & Maintenance
If you're in the St Albans and Harpenden area and have a faulty boiler, we are on-hand to help. We offer a range of boiler repair and maintenance services to ensure your boiler is working efficiently and safely.
Power Flushing
Our Power Flushing service uses high-pressure water jets to clear out dirt and debris from your pipework, ensuring your boiler is running at its best.
Leak Detection
At IGM, we have a 100% success rate in finding leaks and are here and ready to take your call.
Thermal Imaging & Fibre Optics
We use the latest technology to spot issues that cannot be seen usually, allowing us to diagnose and resolve problems quickly and efficiently.
Why Choose Us?
We are a fully insured and gas safe company, with full liability insurance as well as being gas safe and certified for un-vented hot water systems. We pride ourselves on our efficient and friendly service, and strive to achieve 100% customer satisfaction.
What Our Clients Say
"Having used the services of IGM a number of times for my office and various homes, I can certainly recommend them. Very knowledgeable, fast and efficient." - Carl Willis
"Mr Minall responded immediately to my phone call and fitted me in short notice. Plumbing issue dealt with promptly and well appreciated. I will definitely recommend IGM Plumbing & Heating and use them in the future." - Customer in St Albans
Get in Touch
If you have any questions or would like to request a quote, please don't hesitate to contact us.
Unsatisfactory Experiences
The majority of reviewers had negative experiences with IGM, with several mentioning poor professionalism, overcharging, and poor service. One reviewer specifically mentioned being ripped off, while another reported being charged for a job not completed. Several reviewers also expressed frustration with technicians' behavior, including rudeness, impatience, and lack of empathy.
Contrasting Viewpoints
However, a few reviewers shared positive experiences with IGM. Some praised the company's reliability, fair pricing, and excellent emergency services. One reviewer mentioned a trusted and hardworking technician, while several others commended the company's professionalism and work ethic.
Technical Issues
A few reviewers mentioned technical issues, such as being charged incorrect rates or receiving bills for unfinished work. One reviewer was mistakenly charged for a weekend rate on a weekday, while another was billed for a longer period than they actually worked.
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