Business Details
26 Years
experience
Emergency
services
Reliable Plumbing & Heating Services in Surrey
Established in 2000, Livingstone Dunn is a family-run heating and plumbing company serving Dorking and surrounding areas of Surrey. Our Gas Safe qualified and OFTEC registered engineers deliver specialist boiler installations, central heating services, and landlord safety certifications. With over two decades of experience, we prioritise compliance with health and safety standards while maintaining a commitment to customer satisfaction.Our team provides free estimates, competitive rates, and guarantees workmanship quality, as evidenced by numerous client testimonials praising our reliability and expertise. Based in Westcott, Surrey, we combine technical proficiency with a personal approach to address domestic heating and plumbing needs.
Services
Boiler Installation
Central Heating
Landlord Services
Emergency Repairs
Power Flushing
Gas Safety Checks
Hive Smart Controls
Details
- Year established: 2000
Highlights and features
- Gas Safe and OFTEC qualified engineers with 24 years' local experience
- Free estimates with transparent, agreed pricing
- Competitive hourly rates for domestic plumbing and heating services
- Customer satisfaction guaranteed through meticulous workmanship
- Specialist knowledge in Vaillant, Worcester, and Glow Worm boiler systems
Associations and certifications
- Gas Safe Register
- OFTEC
What people say
Prompt replies
Knowledgeable and efficient
Exceptional work quality
Completely reliable
Trustworthy professional
Services
Boiler Installation
Specialist boiler replacement and installation services for conventional, system, and combination boilers. Our Gas Safe engineers complete installations within 1-2 days, offering recommendations for Vaillant, Worcester, and Glow Worm systems. Emergency boiler repair services available with competitive pricing and transparent quotations.
Central Heating
Comprehensive central heating solutions including power flushing, radiator replacement, and Hive smart control installations. Our engineers diagnose faults and improve system efficiency while working around customer schedules. Services include MagnaClean protection and thermostatic radiator valve upgrades.
Landlord Services
Annual gas safety inspections and landlord certificates conducted by Gas Safe registered engineers. We ensure compliance with legal requirements for rental properties, completing safety checks within one hour and providing detailed gas safety reports for property owners.
Emergency Repairs
Urgent boiler and heating repair services with rapid response times. Our engineers prioritise emergency cases, often arriving within an hour of contact to restore heating and hot water systems. Servicing available for all boiler makes with temporary solutions during complex repairs.
Power Flushing
Advanced central heating system cleaning to remove sludge and improve radiator efficiency. This service restores optimal performance to aging systems using specialist equipment, typically completed in one day with minimal disruption to household routines.
People
Graham Livingstone Dunn
Owner & Lead Engineer
Founder of Livingstone Dunn since 2000, Graham combines a London apprenticeship with 25+ years' experience in domestic plumbing and heating. Recognised for complex installations including zoned boiler systems and underfloor heating, he maintains Gas Safe and OFTEC qualifications while prioritising customer education during all service visits.
Questions
How quickly do you respond to service requests?
We check messages every 1-2 hours and aim to reply promptly via text or email, often within the hour during working hours.
Are your service prices fixed or variable?
Each job receives a personalised quote based on specific requirements, with transparent pricing agreed before work commences.
How long do boiler installations typically take?
Standard boiler fittings require 1-2 working days, with exact timelines confirmed during the free pre-installation assessment.
Can work be completed while residents are present?
Yes, most jobs proceed with occupants present, though rare circumstances may require temporary absence for safety reasons.
Which boiler brands do you recommend?
While working with all major brands, we specifically recommend Vaillant, Worcester, and Glow Worm for their reliability and efficiency.
