Business Details
30 Years
experience
Emergency
services
Expert Plumbing and Heating Services in Norwich
Established in 1996, HGS Plumbing and Heating has built a reputation as a trusted provider of plumbing and heating solutions across Norwich and Norfolk. Our Gas Safe registered and OFTEC registered engineers deliver expert boiler servicing, emergency repairs, and heating installations, supported by Which? Magazine accreditation and membership in the Norfolk County Council Trusted Trader Scheme. With over 30 years of combined experience, we prioritise rapid response times, transparent communication, and tailored solutions for domestic and commercial clients.Our team works with major brands like Baxi, Worcester Bosch, and Vaillant to ensure reliable replacements and maintenance. Backed by glowing customer testimonials, we maintain strong relationships with local landlords and businesses, offering CP12 gas safety certificates, power flushing, and 24/7 emergency support during working hours. Our commitment to quality craftsmanship and customer satisfaction has made us a go-to choice for both urgent fixes and planned upgrades.
Services
Boiler Servicing
Plumbing Repairs
Heating Installations
Emergency Plumbing
Gas Safety Certificates
Radiator Repairs
Boiler Replacements
Landlord Services
Central Heating
Pipe Repairs
Details
- Year established: 1996
Highlights and features
- Over 30 years of combined experience in plumbing and heating engineering
- Gas Safe and OFTEC registered for safety compliance
- Quick response times for emergency repairs
- Accredited by Which? Trusted Traders for service quality
- Positive reviews highlighting professionalism and reliability
Associations and certifications
- Gas Safe Register
- OFTEC
- Which? Trusted Traders
- Norfolk County Council Trusted Trader Scheme
What people say
Fantastic service
Highly recommend
Efficient and polite
Competitive pricing
Stress-free experience
Services
Boiler Servicing
Annual boiler servicing ensures safety and efficiency for domestic and commercial properties. Our Gas Safe registered engineers perform comprehensive checks, reducing breakdown risks and extending boiler lifespan. Regular maintenance improves energy efficiency, lowers bills, and prepares systems for winter demands.
Emergency Plumbing
Fast response for burst pipes, leaks, and heating failures during working hours. Our team prioritises rapid resolution of critical issues like boiler breakdowns and water damage risks. Servicing Norwich and Norfolk properties with minimal disruption to daily operations.
Gas Safety Certificates
CP12 certificates for rental properties, ensuring legal compliance and tenant safety. We coordinate directly with landlords and tenants for hassle-free inspections. Documentation provided promptly following Gas Safe standards for Norfolk properties.
Boiler Replacements
Supply and installation of energy-efficient boilers from Baxi, Worcester Bosch, and Vaillant. Our engineers handle complete system replacements, including radiators and pipework. Modern installations improve reliability and reduce long-term energy costs for homes and businesses.
Radiator Repairs
Diagnosis and repair of faulty radiators, including leaks and uneven heating. We balance systems for optimal performance and replace components when necessary. Services cover both domestic and commercial central heating systems across Norfolk.
People
Christine
Office Manager
Efficient and approachable office manager handling appointments and client communications with over a decade of service at HGS.
Matt
Lead Engineer
Experienced Gas Safe registered engineer specialising in boiler diagnostics and complex system repairs with 15+ years in the field.
Ash
Plumbing Technician
Skilled technician performing tap replacements, radiator installations, and emergency repairs with a focus on precision and customer care.
Questions
Why should I service my boiler annually?
Annual servicing ensures safety compliance, prevents breakdowns, and maintains energy efficiency while extending your boiler's lifespan.
Do you offer emergency plumbing services?
Yes, we provide urgent plumbing and heating repairs during normal working hours across Norwich and Norfolk.
Are your engineers Gas Safe registered?
All our gas engineers hold current Gas Safe registration for boiler and heating system work.
What areas do you cover?
We serve Norwich and surrounding Norfolk areas, including domestic and commercial properties.
Can you help landlords with gas safety certificates?
Yes, we provide CP12 gas safety certificates and coordinate directly with landlords and tenants.
What boiler brands do you work with?
We service and install boilers from Baxi, Worcester Bosch, Vaillant, Ideal, and Honeywell.
