Service 2

Our Story

At Service2, we take pride in our heritage and the values that have been ingrained in our company culture since its inception. Founded by two entrepreneurial engineers with a passion for delivering exceptional service, we have grown from humble beginnings to become one of the leading HVAC service providers in the North of England.

Our Journey

Our journey began with two engineers, each with a van, basic equipment, and a home office. They worked tirelessly around the clock to raise the capital needed to gain additional qualifications, purchase new equipment, and broaden their scope. Their efforts were rewarded, and they quickly established a contract with a national facilities management company. This enabled them to employ additional engineers and secure premises from which to work. The revenue generated from this contract was retained within the company to fund further growth and training, a cycle which has remained prevalent to this day.

Our Team

Fast-forward to the present day, where we have established ourselves as one of the leading names in our industry. We are proud to have grown into a large, incredibly driven team of highly qualified HVAC engineers who are dedicated to providing an efficient, friendly, and reliable service. With over 65 years combined experience in Heating, Ventilation, Air Con, Catering, Electrical, and Refrigeration in the commercial, domestic, and industrial sectors, you can be sure that we have the knowledge and the skillset to overcome even the most challenging situations.

Our Commitment

We are committed to providing a national 24/7/365 service for our customers, with an industry-leading 96% first-time fix rate. Our customers include household names like Marriott, DFS, Morrisons, and Aldi, which speaks volumes about the quality of our service. We are also committed to adopting the latest technologies to improve our efficiency and customer satisfaction. This innovative approach enables us to improve both efficiency and customer satisfaction.

Our Expertise

Our engineers are among the most knowledgeable in the business, having undergone extensive training to ensure their knowledge remains up-to-date. We are a forward-thinking company that drives improvement through adopting the latest technologies. This innovative approach enables us to improve both efficiency and customer satisfaction.

Our Services

At Service2, we offer a range of services including:

• Domestic Services: From routine maintenance to emergency callouts, we provide a dedicated service to homeowners and property managers.
• Commercial Services: With a focus on providing a reliable and efficient service, we cater to the needs of businesses and organizations across the United Kingdom.
• Industrial Services: Our team of experts provides a comprehensive service to the industrial sector, ensuring minimal downtime and maximum efficiency.
• Mechanical Services: We offer a range of mechanical services including design, installation, and maintenance of industrial and commercial HVAC systems.
• Catering Services: Our team provides a specialized service for catering establishments, ensuring compliance with food safety regulations and maintaining a clean and efficient environment.
• Temporary Boiler Hire: In the event of a boiler breakdown, we provide a swift and reliable temporary boiler hire service to minimize downtime and disruption.
• Consultancy Services: Our team of experts provides consultancy services to guide clients in selecting the right HVAC solutions for their specific needs.
• Electrical Services: Our electricians are trained to provide a comprehensive range of electrical services, including installation, maintenance, and repair.

Our Accreditations

We are proud to hold a number of accreditations, including ISO 9001:2015, ISO 14001:2015, and CHAS (Contractors Health and Safety Assessment Scheme) certification.

Our Customers

We are proud to have built long-term relationships with some of the biggest names in the industry, including Marriott, Anfield Football Stadium, Liverpool, Ketton, Stamford, and many more.

Meet the Founders

James: James began his career as an apprentice in a HVAC company in Somerset, where he learned all aspects of the industry. He moved back to Leeds and worked with a well-established maintenance company before self-funding his gas qualifications over a decade ago. Domestic and commercial boiler/plant room installations quickly became his specialism as it suited his methodical nature.

Chris: Chris began his career in the industry as a school leaver. With a truly mechanical mind, this was a good career choice for Chris, and his path organically led to fault finding. His ability to understand a machine and its components, combined with his patience and personable nature, has given our engineers some of the finest insight into fault finding and repairs.