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Business Details
14 Years
experience
Expert Plumbing and Heating Services in North Yorkshire
Established in 2012 by two fully qualified plumbing engineers, Smart Flo Ltd has built a reputation for excellence in plumbing and heating services across Yorkshire and beyond. Our Gas Safe registered team specialises in both conventional and renewable technologies, including biomass systems, heat pumps, and solar thermal installations. With decades of combined experience, we prioritise ongoing training to stay at the forefront of industry advancements.

Our services span domestic and commercial sectors, from new builds and refurbishments to annual servicing and landlord certifications. Fully insured and accredited, we deliver reliable solutions tailored to client needs, supported by partnerships with leading manufacturers like Ideal Boilers. Our commitment to quality is evidenced by long-standing relationships with prestigious clients such as Castle Howard and Malton Estate.
Services
Plumbing Installations Heating Systems Biomass Installations Heat Pumps Solar Thermal Bathroom Renovations Underfloor Heating Landlord Certification Annual Servicing Refurbishments
Details
  • Year established: 2012
Highlights and features
  • We have over 25 years of experience in plumbing and heating engineering
  • Our team is Gas Safe registered and fully insured for all work
  • We offer annual servicing to maintain compliance with equipment warranties
  • We specialise in renewable technologies including biomass and heat pumps
  • Our engineers hold certifications for landlord gas safety and legionella risk assessments
Associations and certifications
  • Gas Safe Register
  • OFTEC
  • Ideal Boilers
What people say
Professional job No more cleaning Eco-friendly system Great team of lads Legal requirements met
Services
Plumbing Installations
We deliver comprehensive plumbing installations for new builds and renovations, covering water supply, drainage, and gas systems. Our Gas Safe registered engineers ensure compliance with UK regulations while providing tailored solutions for residential and commercial properties. With expertise in both traditional and modern techniques, we guarantee durable, leak-free installations that meet building standards.
Heat Pumps
Our certified engineers install air and ground source heat pumps that reduce energy bills while maintaining efficiency. These systems extract natural heat from the environment to provide sustainable home heating and hot water. Backed by the Renewable Heat Incentive, our installations include system design, ground loop installation, and integration with existing heating infrastructure for optimal performance.
Bathroom Renovations
We offer complete bathroom installations including design, plumbing, tiling, and electrical work. Our team handles projects from small updates to full-scale renovations, ensuring watertight finishes and compliant installations. With CAD planning and attention to detail, we create functional spaces that combine modern aesthetics with practical functionality for both domestic and commercial clients.
Landlord Certification
We provide essential safety certifications for landlords, including gas safety checks and legionella risk assessments. Our Gas Safe registered engineers ensure rental properties meet legal requirements through thorough inspections and documentation. This service helps property owners maintain tenant safety while avoiding penalties for non-compliance with housing regulations.
Annual Servicing
Regular boiler and heating system servicing maintains efficiency and warranty validity. Our engineers perform comprehensive checks, cleaning components and identifying potential issues before they escalate. This proactive approach extends equipment lifespan while ensuring safe operation for homes and businesses across Yorkshire and Humberside.
People
Phil Marwood
Director
With 20 years' experience and 10 years self-employed, Phil co-founded Smart Flo after training as a time-served plumber. He oversees project management and technical standards, ensuring all work meets industry regulations while maintaining the company's commitment to quality and innovation.
James Sherry
Director
Bringing over 25 years of plumbing expertise, James co-established Smart Flo following a successful career with a national contractor. He focuses on strategic growth and client relations, leveraging extensive industry knowledge to maintain the company's reputation for excellence in Yorkshire.
Rob Buczynski
Service and Maintenance Engineer
With a decade of experience, Rob specialises in gas and oil servicing, landlord certifications, and maintenance contracts. His technical proficiency ensures reliable system performance while delivering exceptional customer service to domestic and commercial clients across the region.
Kev Moore
Plumber & Heating Engineer
A seasoned professional with extensive trade knowledge, Kev mentors apprentices while handling complex installations. His meticulous approach guarantees high-quality workmanship on projects ranging from new builds to renewable energy systems across Yorkshire.
Connor Shipley
Apprentice Plumber
Joining as a mature apprentice in 2013, Connor demonstrates strong teamwork while progressing through advanced plumbing qualifications. His dedication to learning ensures continuity in maintaining Smart Flo's high standards for future generations of engineers.
Questions
What renewable energy systems do you install?
We install biomass boilers, air/ground source heat pumps, and solar thermal systems, all eligible for Renewable Heat Incentive payments.
Are you Gas Safe registered?
Yes, we're fully Gas Safe registered and OFTEC certified for all plumbing and heating work.
Do you offer emergency repair services?
While we don't provide 24/7 emergency services, we prioritise urgent repairs during working hours.
Can you help with landlord compliance requirements?
We provide gas safety certifications and legionella risk assessments to meet UK rental property regulations.
What areas do you cover?
Based in Malton, we serve all Yorkshire, Humberside, and surrounding regions including York, Leeds, and Teeside.
Do you offer financing options?
Yes, we provide credit facilities through our partnership with Improveasy Ltd for qualifying installations.