Embracing a greener tomorrow, one home at a time
As a leading manufacturer of warm air heating solutions, Johnson & Starley has been a trusted name in the industry for over 100 years. Our story began in a small garage in Blackpool, where two entrepreneurs, Mr. Johnson and Mr. Starley, had a vision for innovative warm air heating. Their foresight and dedication to innovation led to the creation of a range of products that have become synonymous with quality and efficiency.
Our Commitment to Warm Air Heating
At Johnson & Starley, we understand the importance of warm air heating and its unique benefits. Our warm air heaters are designed to provide consistent and comfortable heating throughout your home, eliminating cold spots and ensuring a cozy and inviting living space. Our WarmCair range of warm air heaters offers quick and efficient heating, making it the perfect choice for those who value comfort and energy efficiency.
Sustainable Heating Solutions
In today's environmentally conscious world, it's crucial to consider the impact of our daily lives on the planet. At Johnson & Starley, we're committed to sustainability and the development of products that align with our commitment to a greener future. Our Aquair range of heat interface units is specifically designed to work seamlessly with various sustainable, hybrid, and alternative heat sources, such as solar, biomass, electric, or heat pumps.
A Legacy of Innovation
Our story is one of innovation and progress, having been the forefront of innovation in warm air heating for over 100 years. We've pushed the boundaries of technology, developing products that have become benchmarks in the industry. From condensing warm air to high-energy efficiency warm air heaters, our legacy is built on a foundation of pioneering spirit and dedication to excellence.
Our Products
Our range of products is designed to meet the needs of our customers, whether you're looking for a new installation or upgrading an existing system. Our Warm Air Heat Interface, CleanFlow QuanTec Boilers, and other products are designed to provide optimal comfort, efficiency, and sustainability.
A Legacy of Quality
Johnson & Starley's story is one of quality, innovation, and commitment to excellence. As a company that has been committed to warm air heating for over 100 years, we've built a reputation on our ability to deliver high-quality products that meet the evolving demands of our customers and the environment.
Poor Performance and Unpleasant Customer Experience
Reviewers have expressed significant dissatisfaction with their experiences with Johnson & Starley boilers. Despite initial promises, many have reported extensive faults, including issues with pump failures, corrosive liquid leaks, and ignition failures. The poor performance has led to considerable stress and inconvenience, with some users having to deal with multiple visits from engineers without a resolution.
Inadequate Customer Service
Several reviewers have highlighted the poor customer service provided by Johnson & Starley. They have faced delays in receiving calls and emails from engineers, incorrect installation, and a lack of empathy and understanding. In some cases, customers have been left without heating or hot water, causing significant distress.
Occasional Positive Experiences
One reviewer praised the helpfulness of a customer service representative, while another reported a positive experience with the installation team. However, these instances are the exception rather than the rule.
Summary of Negative Comments
Johnson & Starley boilers have been plagued by technical issues, poor customer service, and inadequate aftercare. Reviewers have faced significant inconvenience, stress, and costs as a result of these problems.