Transforming Bathrooms, One Home at a Time
Introducing T Patton: A Rich History of Bathroom Supplies
T Patton is a family-run business with over half a century of experience in the supply of high-quality bathrooms and plumbing solutions. Our business has grown from strength to strength, earning a reputation for our extensive range of products and unmatched customer service. We specialise in providing discount bathrooms, plumbing, and heating products to London, Essex, and Hertfordshire, catering to both trade and public clients.
Our Speciality: High-Quality Bathrooms
At T Patton, we take pride in our extensive range of bathroom products, sourced from leading British and worldwide brands. Our offerings include bathroom and kitchen taps, basins and toilets, towel rails, shower enclosures, and much more. Our clients appreciate our competitive pricing, which allows us to cater to various budget ranges without compromising on quality.
Meet Our Friendly and Knowledgeable Team
Our clients regularly praise our fully qualified and trained staff for their commitment to friendly and personalised advice. With years of experience and in-depth knowledge of bathroom supplies, our team is well-equipped to help you make the right choices for your project. We're proud of the positive feedback we consistently receive from our customers:
"I was blown away with the service I received."
"Helpful, knowledgeable, and pleasant with it."
"They know what they are talking about."
Our Showrooms: Discover Our Range In Person
We invite you to visit our showrooms in Harlow and Highams Park to see our range of products in person. Our showrooms offer a first-hand look at the quality and variety of our bathroom products, and our team is always on hand to provide expert advice and guidance.
Join Our Mailing List
Stay informed about updates, events, and special offers from T Patton by joining our mailing list. We value your privacy and promise to keep your information secure.
Our Opening Hours
We welcome you to visit our branches in Harlow and Highams Park from Monday to Friday, between 8 am and 5 pm.
Our Branches
- Harlow Branch: Unit 8 Dukes Park, Edinburgh Way, Harlow, Essex. CM20 2GF
- Harlow@tpatton.co.uk
- 01279 635 510
- Highams Park Branch: B2, Circular Point, Jubilee Ave, Highams Park, London. E4 9JD
- Highamspark@tpatton.co.uk
- 020 8527 6387
Poor Customer Service and Unfair Practices
Reviews highlight instances of poor customer service, unfair practices, and unhelpful staff at T Patton's. One reviewer was turned away at the trade counter despite arriving before closing time, while another was charged a 30% restocking fee for cancelling an order before receiving the items. Several reviewers also noted that the company charges a 30% handling fee for returns or changes to orders.
Issues with Delivery and Supply
Some reviewers experienced delays in delivery, which impacted their renovation projects. One reviewer was advised to go elsewhere for spare parts due to a lack of availability at T Patton's.
Disappointing In-Store Experience
Several reviewers were dissatisfied with their in-store experience, citing unhelpful staff, a lack of attention from sales representatives, and an off-putting atmosphere.
Positive Experiences
On the other hand, some reviewers praised the company for their professional and knowledgeable staff, competitive prices, and excellent customer service. They noted that the company offers a wide range of products, prompt service, and helpful advice.
Trade and Business Experiences
Reviews from trade professionals highlighted the importance of product knowledge, competitive prices, and prompt service. One reviewer praised the tradedesk for its broad variety of stock and the bathroom showroom for its choice and ideas.
