Delivering perfection, every time, for every project
As a pioneering company in the mechanical, electrical, and plumbing (MEP) building services sector, Woodford specialises in the design and installation of building services. With a commitment to delivering exceptional client service, we pride ourselves on building long-term relationships with our clients, helping them build not just homes, but entire communities.
Our Services
Woodford offers a comprehensive range of services, including:
Renewables: Utilising renewable resources, we can help meet the UK's growing need for energy, working towards net zero and offering optimised solutions to help the country deal with climate change and energy costs.
Aftercare and Maintenance: Our dedicated team of mobile engineers ensures that our clients' interests are looked after, 24 hours a day, 365 days a year. We provide an extensive range of services, from routine maintenance to emergency call-outs.
Installation Design: Our in-house design team uses the latest design software to create bespoke, cost-effective solutions for our clients.
MMC and BIM: We believe that collaboration is key. By developing the design and being fully involved in the early stages of a project, we can ensure our customers' projects are delivered within their required timeframe and budget.
Facilities Management: Our facilities management team provides a seamless, high-quality service to all our clients.
Financing: At Woodford, we understand the importance of effective financing solutions. Our in-house financial team works closely with clients to develop tailored financial solutions that meet their specific needs.
Subcontractor Database: Our subcontractor database contains a comprehensive list of trusted, reputable subcontractors who share our commitment to quality and customer service.
About Us
Woodford is a forward-thinking company with a deep understanding of the importance of responsible building practices. Our mission is to provide a seamless, first-class service to all our customers, embracing innovation and progressing towards net zero carbon without compromise. Our values of care, trust, and pride underpin our approach to working with our clients and team members.
Our Team
At Woodford, we believe that our team is our greatest asset. With a strong management team and a dedicated workforce, we are proud of our long-term relationships with our clients and the high-quality services we deliver.
Service Quality and Efficiency
The reviews highlight a mixed bag of experiences with Woodford Heating & Energy. While some customers have had positive encounters, others have reported poor service, overpricing, and incompetence. Some customers have complained about lengthy wait times for repairs, while others have praised the quick and efficient service.
Inefficient and Overpriced Service
Several reviewers have criticized the company for inefficient and overpriced service. Author Q. Sue reported paying 72 per hour for parking, while Author Matthew Dodds was charged 144 for a 10-minute visit to diagnose a faulty valve. Authors S. H. and Barth Monhonval also reported poor service, with the former experiencing a no-show and the latter being quoted 700 to replace a valve without a satisfactory explanation.
Poor Communication and No-Shows
Several reviewers have complained about poor communication and no-shows. Author Richard Macara Rm reported not receiving a call to cancel an appointment, while Author S. H. experienced a no-show for a boiler service.
Positive Reviews
However, not all reviews have been negative. Authors Andrew Kwakwa, Catherine Papadopoulos, Henry Mayes, Robert Malone, and Dan Humphreys have praised the company's service, with some reporting positive experiences with individual engineers. Author Andrew Kwakwa specifically mentioned a quick and efficient service, while Author Catherine Papadopoulos praised the professionalism and quality of work of the engineer who serviced her parents' boiler.
