Your complete solution for all your plumbing and heating needs
Established in 1984, Gold Plumbing & Heating is a family-run business based in Clacton-on-Sea, Essex. Over the years, we have become renowned throughout Essex and surrounding areas for our reliable, professional installations, repairs and maintenance services for all your plumbing, heating, and bathroom needs.
Our Expertise
We offer a comprehensive range of services to ensure your home's plumbing and heating systems operate smoothly and efficiently. Our qualified and experienced engineers are highly skilled in:
Gas Boiler Services
- Boiler installations & replacements
- Central heating conversions
- Boiler servicing and repairs
- Gas safety checks
Plumbing Services
- General plumbing repairs and installations
- Leak detection and repair
- Bathroom and kitchen remodeling
- Water heater repair and installation
Bathroom Solutions
- Complete bathroom installations and refurbishments
- Replacement of bathroom fixtures and fittings
- Wet room installations
- Shower installation and repair
Our Philosophy
At Gold Plumbing & Heating, we believe in:
- Customer satisfaction: Our dedicated team strives to provide exceptional customer service, ensuring clear communication, efficient work, and minimal disruption to your home.
- Quality craftsmanship: We use only high-quality materials and equipment to ensure the longevity and efficiency of our work.
- Transparency and affordability: We provide upfront pricing and clear explanations of all costs before we begin any work.
Why Choose Gold Plumbing & Heating?
- Family-run business with over 35 years of experience.
- Qualified and experienced Gas Safe engineers.
- Wide range of services to meet your every need.
- Emphasis on communication, transparency, and affordability.
- Committed to providing exceptional customer service.
General Experience
The reviews provide a mixed assessment of Gold Plumbing's services, with some customers expressing satisfaction with the company's professionalism, punctuality, and quality of work, while others report negative experiences with rudeness, unresponsiveness, and poor workmanship.
Positive Aspects
Professionalism and Work Quality
Many reviewers praised Gold Plumbing's staff, particularly Robert and Louis, for their professionalism, friendliness, and attention to detail. They were commended for their tidiness, ability to work efficiently, and willingness to explain the work being done.
Punctuality and Reliability
Several reviewers mentioned that the company's representatives arrived on time, worked diligently, and completed the job within the estimated timeframe.
Customer Service
Some customers appreciated the company's responsiveness to their needs, flexibility, and willingness to accommodate changes or special requests.
Negative Aspects
Professionalism and Attitude
A few reviewers reported encountering rude, dismissive, and condescending behavior from some staff members.
Punctuality and Reliability
Some customers experienced issues with the company's failure to show up for scheduled appointments or respond to calls and messages.
Work Quality and Aftercare
One reviewer reported poor workmanship, including unevenly installed radiators and a neglected cold water tank. Another reviewer experienced problems with their heating system shortly after installation and received no assistance from the company.
