Empowering a greener future, one heat pump at a time.
At South West Heat Pumps, we are dedicated to providing innovative solutions for building owners, homeowners, and industry professionals seeking sustainable and renewable energy options. With over a decade of experience, our in-house team of experts, designers, plumbers, gas engineers, electricians, roofers, and service engineers have extensive knowledge in installing and maintaining renewable energy systems. Our mission is to empower our clients by offering tailored solutions that promote energy efficiency, reduce carbon emissions, and alleviate the burden of high energy costs.
Our Services
Our expertise extends to designing, installing, and commissioning a range of renewable energy solutions, including:
- Air Source Heat Pumps: Providing efficient and eco-friendly heating and hot water solutions for homes and commercial properties.
- Ground Source Heat Pumps: Utilizing the natural temperature of the earth to provide heating and hot water, perfect for new builds, conversions, and retrospective installations.
- Water Source Heat Pumps: Harnessing the energy from natural water sources to provide heating and hot water, ideal for applications where air and ground temperatures are not suitable.
- Underfloor Heating: Offering efficient and comfortable heating solutions for homes, offices, and public spaces.
- Solar PV: Installing solar panels to generate electricity, reduce reliance on grid power, and offset energy bills.
- Air Conditioning: Providing comfortable and energy-efficient cooling solutions for commercial and residential properties.
- Mechanical Ventilation Heat Recovery (MVHR): Maximizing the use of free heat energy from exhaust air to reduce heating costs and carbon emissions.
Our Expertise
We take pride in our extensive knowledge and expertise in the renewable energy sector. Our in-house team of engineers has undergone rigorous training to ensure that our installations meet the highest standards and comply with the Microgeneration Certification Scheme (MCS). We work closely with our clients to understand their specific needs and provide bespoke solutions that cater to their unique requirements.
Accreditations and Certifications
South West Heat Pumps is accredited by the MCS for ground source heat pumps, air source heat pumps, solar PV, solar battery storage, and electric vehicle charging. We hold certification with Gas Safe, NICEIC, HETAS, and RECC (Renewable Energy Consumer Code), ensuring the highest level of quality and professionalism in our work. Our MCS-compliant installations come with an insurance-backed workmanship guarantee of up to 10 years.
Social Awareness and Support
We believe in giving back to the community and are proud supporters of the Calvert Trust Exmoor, a charity that provides adventures for people with disabilities. We strive to maintain a strong social conscience and regularly participate in charitable activities that benefit local communities.
Get in Touch
To discuss your renewable energy needs or learn more about our solutions, please contact us on 01271 850040 or send us an email. Our team of experts is always happy to help you find the perfect renewable energy solution for your project and budget.
Positive Experiences
Several customers have had overwhelmingly positive experiences with South West Heat Pumps. The company's customer service has been described as "fantastic", "friendly", and "professional". The installation of heat pumps has been done to a high standard, with one customer stating that the installation was "first class". The team has been praised for their willingness to go above and beyond to ensure customer satisfaction, with one customer commenting that "nothing was too much trouble".
Product Knowledge and Recommendations
Customers have also been impressed with the company's product knowledge and recommendations. One customer stated that the company had "absolutely exceptional consideration and support" in informing them about heat pump products and options. Another customer praised the company's "best knowledge and product range available for renewable energy solutions".
Some Disappointments
However, not all customers have had a positive experience with South West Heat Pumps. One customer was unhappy with the company's after-sales customer service, stating that they tried to bat away a warranty fault claim. Another customer felt that the company was unresponsive and failed to follow through on promises, leading to disappointment and wasted time.
