Providing Quality Gas and Plumbing Services with Pride
At Engas, we pride ourselves on being the longest-established Gas Safe registered engineers in Northamptonshire, with a rich history spanning over 50 years. Our company was established in 1973, and since then, we have been dedicated to providing high-quality services in the field of plumbing, heating, and gas engineering. Our experienced team of engineers is committed to delivering exceptional workmanship, ensuring that our customers receive the best possible service.
Our Expertise
At Engas, we specialise in a wide range of services, including boiler repairs and installations, cooker repairs and installations, gas fire repairs and installations, gas water heater repairs and installations, warm air heater repairs and installations, landlord gas safety certificates, powerflushing, and central heating and plumbing. With over 50 years of experience, our team has honed its skills in repairing and installing all types of gas appliances, including Vaillant systems, Calor Gas, and European brands.
Boiler Diagnostics & Repairs
Our team of expert engineers has been servicing, diagnosing, and repairing gas boilers for over 50 years. We are fully conversant with boilers of all ages, types, and manufacturers, making us the go-to choice for boiler repairs and installations. As Vaillant Recommended Engineers, we specialise in all Vaillant systems, offering a free 7-year warranty with boiler installations.
Boiler Installations
At Engas, we install Vaillant boilers because we believe they are the best available. Our team of experienced engineers can guide you through the installation process, ensuring that your new boiler is properly installed and commissioned.
Cooker Repairs & Installations
Our team of knowledgeable staff has been repairing gas cookers for over 40 years. We specialise in gas cooker repairs and can obtain necessary parts quickly to ensure minimal down-time.
Gas Fire Repairs & Installations
Our team of expert engineers services, repairs, and installs any make of gas fire, quickly obtaining parts to ensure minimal disruption to your daily activities.
Gas Water Heater Repairs & Installations
We service, repair, and install any type of gas water heater, quickly obtaining parts to ensure minimal disruption to your daily activities.
Warm Air Heater Repairs & Installations
Our team of experienced engineers has been servicing and repairing warm air heaters for over 40 years. We can obtain all spare parts quickly to repair warm air heating systems and flue systems.
Landlord Gas Safety Certificates
Since the launch of Landlord Certificates, our team has issued many thousands of certificates. We cover all domestic gas appliances, providing a service that includes the issuing of the certificate without additional charge.
Powerflushing
At Engas, we have been cleaning and flushing central heating systems for over 40 years. Our experienced team uses the most effective methods to remove debris from micro-bore and conventional pipe systems.
Conclusion
At Engas, we take pride in our reputation for delivering exceptional service and workmanship. With over 50 years of experience, our team of expert engineers is dedicated to providing the best possible service to our customers. Whether you require boiler repairs, installations, or other plumbing and heating services, trust Engas to get the job done right.
Customer Experience
The customers' experience with Engas varies greatly, with some having a satisfactory experience and others being extremely dissatisfied. On the positive side, several customers praised the company's efficiency, politeness, and professionalism. For instance, Jignesh Patel appreciated Philip's courtesy and promptness in scheduling a gas safety check and service for his rental property. Likewise, other customers, such as Neil Pritchett and Gintare Nasonkina, were impressed with the company's promptness, efficiency, and honesty. They also praised the engineers' friendliness, helpfulness, and willingness to offer advice on maintaining their boilers.
On the other hand, a few customers had a disappointing experience with Engas. Eduardas Armonas, for example, was left waiting for two appointments without the engineer showing up. He also claimed that the owner, Philip, was unprofessional and hung up on him twice. Similarly, Tim Higgins and Den B. expressed their dissatisfaction with the company's lack of basic customer service skills, including a complete lack of communication and a tendency to cancel appointments without proper notice.
Service and Quality
The quality of service provided by Engas also varies. While some customers received excellent service, including a prompt repair and service of their boilers, others were left dissatisfied with the company's inability to fulfill their appointments. Timothy Higgins was particularly scathing in his review, describing the engineer as "lazy" and claiming that they were not up to date with their work. He also expressed his disappointment with the company's lack of professionalism and willingness to provide a quality service.
Overall Assessment
In conclusion, the customers' experience with Engas is mixed, with some being satisfied with the company's service and others being extremely dissatisfied. While the company seems to have a good reputation for efficiency, promptness, and professionalism, there are also instances of poor customer service, including cancelled appointments and unprofessional behavior.
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