Business Details
Emergency
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Trusted Plumbing & Heating Services in Herefordshire
Neon Heating is a family-run plumbing and heating company with over 35 years of experience serving Herefordshire and surrounding areas. Our team of Gas Safe, Oftec, MCS, and Hetas registered engineers delivers exceptional workmanship across a comprehensive range of services, including boiler repairs, heating installations, bathroom renovations, and renewable energy solutions. We prioritise customer satisfaction through transparent communication, meticulous attention to detail, and a commitment to staying at the forefront of industry advancements.Our engineers undergo continuous training to maintain the highest standards of technical expertise and safety compliance. With a reputation built on reliability, honesty, and professionalism, we treat every property with the utmost respect and ensure thorough clean-up after completing both small repairs and large-scale projects.
Services
Plumbing Services
Boiler Repairs
Boiler Installations
Bathroom Installations
Eco and Renewables
Servicing
Landlord Certificates
Poultry Heating
Emergency Services
Aga and Rayburn Services
Highlights and features
- We have over 35 years of experience in plumbing and heating services
- Our engineers are Gas Safe, Oftec, and Hetas registered
- We offer 24/7 emergency call-out service
- We provide free no-obligation quotations for all projects
- Our team undergoes regular training to maintain industry standards
Associations and certifications
- Gas Safe
- Oftec
- MCS
- Hetas
- Worcester Bosch Installers
What people say
Excellent service
Prompt and polite
High standard of work
Very pleased
Professional manner
Services
Plumbing Services
With over 25 years' experience, we handle all plumbing requirements from simple tap repairs to complete bathroom renovations. Our Gas Safe registered engineers tackle complex issues including blocked drains, leak detection, and wet room refurbishments. We prioritise minimal disruption while delivering professional results, offering free no-obligation quotations for all projects. Our comprehensive service covers both residential and commercial properties across Herefordshire and surrounding counties.
Boiler Repairs
Available 24/7 for emergency boiler breakdowns, our certified engineers handle all makes and models including Baxi, Worcester, and Vaillant. We diagnose and resolve common issues like low pressure, ignition failure, and heating system malfunctions. Regular servicing ensures optimal efficiency and safety compliance. Our team carries extensive spare parts inventory for swift repairs, minimising downtime during cold weather emergencies.
Eco and Renewables
We specialise in sustainable heating solutions including air source heat pumps, ground source heat pumps, and solar thermal systems. Our MCS-certified installers help clients access government incentives like the Boiler Upgrade Scheme. We provide complete project management from feasibility assessment to installation and maintenance. Our expertise extends to biomass boilers and energy efficiency optimisation for both domestic and commercial properties.
Bathroom Installations
Our experienced team delivers complete bathroom transformations from concept to completion. We handle all aspects including plumbing, tiling, and electrical work while maintaining minimal disruption. Offering both standard and bespoke designs, we specialise in wet room installations and accessibility adaptations. All projects include thorough clean-up and final inspection to ensure complete customer satisfaction with every installation.
Servicing
We provide comprehensive annual servicing for all boiler types including gas, oil, and solid fuel systems. Our Gas Safe engineers perform safety checks, efficiency assessments, and regulatory compliance verification. Regular maintenance prevents breakdowns and extends equipment lifespan while maintaining warranty validity. We offer competitive pricing with transparent cost breakdowns and priority scheduling for repeat customers.
People
Neil Brown
Managing Director
With over 35 years in the plumbing and heating industry, Neil leads our family-run business with a commitment to quality and customer satisfaction. He oversees all major projects and ensures technical excellence across our team.
Christina Brown
Director and Secretary
Christina manages administrative operations and client relations, ensuring smooth coordination between engineers and customers. Her organisational skills maintain our high service standards across all projects.
Austyn Johnson
Plumbing and Heating Engineer
Certified Gas Safe and Oftec engineer with extensive experience in boiler installations and complex plumbing systems. Specialises in renewable energy solutions and emergency repairs.
Darius Wheeler
Plumbing and Heating Engineer
Skilled engineer with expertise in bathroom installations and heating system upgrades. Known for meticulous attention to detail and thorough clean-up after completing projects.
Ray Gore
Plumbing and Heating Engineer
Experienced engineer specialising in Aga and Rayburn servicing, with formal training from the Aga Centre. Provides expert maintenance and repair services for solid fuel appliances.
Questions
What plumbing services do you offer?
We handle all aspects of plumbing including repairs, installations, bathroom renovations, and emergency call-outs. Our services cover both residential and commercial properties.
Are you available for emergency boiler repairs?
Yes, we offer 24/7 emergency call-out service for boiler breakdowns with our engineers available on 07557 858 174.
Which accreditations do you hold?
We are Gas Safe, Oftec, MCS, and Hetas registered, and approved Worcester Bosch installers, ensuring compliance with all industry safety standards.
Do you service renewable energy systems?
Yes, we specialise in air source heat pumps, ground source heat pumps, and solar thermal systems with MCS-certified installations.
What areas do you cover?
We operate throughout Herefordshire and surrounding counties including Gloucestershire, Worcestershire, Shropshire, and parts of Wales.
Can you provide landlord gas safety certificates?
Yes, we issue CP12 gas safety certificates through our Gas Safe registered engineers, with direct coordination available for agents and tenants.
