Your Comfort, Our Priority
HPR Services Ltd is a Gloucester-based plumbing and heating company renowned for its professionalism, expertise, and customer-centered approach. Established by experienced professionals, our team is dedicated to delivering reliable and comprehensive services across Gloucestershire and the Cotswolds.
Our Expertise
We offer a comprehensive range of services to both domestic and commercial clients, encompassing:
Boiler Services
- Boiler installation and repair
- Boiler servicing and maintenance
- Emergency boiler repairs
Heating & Renewables
- Air source heat pumps
- Ground source heating systems
- Underfloor heating installation and maintenance
- Renewable energy solutions
Home Improvements
- Bathroom installations and renovations
- Partial and full bathroom design and implementation
- Water softeners and power flushing systems
Commercial Services
- Comprehensive consultation and project planning
- Installation and maintenance of all heating and plumbing systems
- Efficient project management and budgeting
Why Choose HPR Services Ltd?
Our dedication to excellence is evident in:
- Local Presence: As a local company, we understand the unique needs of the Gloucestershire region.
- Experienced Professionals: Our team of skilled engineers is incredibly experienced and qualified in all aspects of plumbing and heating.
- Quality Products: We use only the highest quality equipment and materials to ensure your complete satisfaction.
- Competitive Pricing: We offer competitive rates and transparent billing to ensure you always know what to expect.
- Exceptional Customer Service: We prioritize clear communication, transparency, and responsiveness to ensure your complete peace of mind.
Excellent Service and Professionalism
HPR has received numerous positive reviews for their excellent service, professionalism, and prompt response to emergencies. Several reviewers praised the team's friendly and helpful nature, alongside their efficiency and expertise in resolving complex issues. Many customers appreciated the company's ability to work around their schedules and provide reasonable pricing.
Technical Expertise and Communication
The engineers were commended for their technical expertise, ability to explain complex issues, and provide clear instructions on how to control systems. Several reviewers mentioned the team's attention to detail and thoroughness in their work, leaving customers feeling confident and satisfied with the services provided.
Negative Experiences
However, a few reviewers had negative experiences with HPR, citing issues with damages to their property, poor communication, and a lack of accountability. These customers felt misled and ignored, with their concerns and issues left unaddressed.
Issues with Damages and Accountability
Specifically, two reviewers mentioned instances where HPR's work resulted in property damage, including flooded kitchens and warped flooring. These customers felt that the company failed to take responsibility for their mistakes and did not provide adequate compensation or solutions to rectify the issues.
