Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Solutions in Norwich
Established in 1949, Secker & Sons has built a legacy of excellence in refrigeration, air conditioning, and climate control systems. As a family-owned business, we combine over 75 years of technical expertise with a commitment to innovation, delivering energy-efficient solutions tailored to both domestic and commercial needs. Our team of certified engineers specialises in designing and installing air-to-air heat pumps, commercial refrigeration systems, and shopfitting projects, ensuring optimal performance and sustainability. With a focus on customer satisfaction, we provide comprehensive surveys, competitive pricing, and 24/7 emergency support.Our partnerships with industry leaders like Daikin and Mitsubishi ensure access to cutting-edge technology, while our in-house workforce guarantees end-to-end project management. From residential air conditioning to large-scale retail refrigeration, we prioritise reliability, efficiency, and environmental responsibility. Our dedication to quality has earned us a reputation as a trusted partner for businesses and homeowners across East Anglia and beyond.
Services
Domestic Air Conditioning
Commercial Refrigeration
Air Source Heat Pumps
Shopfitting Services
Refrigerated Trailers
Details
- Year established: 1949
Highlights and features
- 75+ years of technical expertise in HVAC and refrigeration
- 24/7 emergency service for urgent repairs
- Partnerships with leading manufacturers like Daikin and Mitsubishi
- Full-service shopfitting and refrigeration solutions
- Energy-efficient systems designed for long-term cost savings
Associations and certifications
- REFCOM
- CHAS
What people say
Fantastic Service
Amazing Facelift
Energy Savings
Professional Team
Award-Winning Results
Services
Domestic Air Conditioning
Energy-efficient air conditioning systems for residential properties, offering year-round comfort with quiet operation and smart controls. Units from Samsung, Mitsubishi, and Daikin ensure reliability and low energy consumption. Ideal for single or multi-room installations, with advanced filtration for improved air quality.
Commercial Refrigeration
Custom refrigeration solutions for supermarkets, butchers, and hospitality venues, including display chillers, walk-in cold rooms, and freezer systems. Designed for energy efficiency and product preservation, with 24/7 breakdown support and maintenance contracts available to ensure uninterrupted operation.
Air Source Heat Pumps
Eco-friendly heating and cooling systems that extract heat from the air, reducing energy bills by up to 40%. Suitable for homes and businesses, with app-controlled zoning and a 10-15 year lifespan. Includes free surveys and installations compliant with F-Gas regulations.
Shopfitting Services
End-to-end shopfitting projects from design to installation, including refrigeration, flooring, and bespoke counters. Specialising in supermarkets, convenience stores, and branded outlets, with minimal disruption during refurbishments and a focus on enhancing customer experience.
Refrigerated Trailers
Portable cold storage units available for hire or purchase, suitable for events, emergencies, and seasonal demand. Multi-temperature trailers with 24/7 breakdown cover, shelving, and LED lighting. Delivered and set up on-site within hours for businesses across East Anglia.
People
Alan James Secker
Managing Director
Alan has over 40 years of engineering experience, leading Secker & Sons' shopfitting division for a decade before becoming Director. He oversees project design and client relations, leveraging his technical expertise to deliver award-winning retail spaces for brands like Budgens and McDonald's.
Questions
Do you offer emergency HVAC repairs?
Yes, we provide 24/7 emergency breakdown services for commercial refrigeration and air conditioning systems across East Anglia and London.
What areas do you serve?
We operate throughout Norwich, Norfolk, East Anglia, London, Cambridge, and Suffolk, with nationwide delivery options for refrigerated trailers.
Are air source heat pumps eligible for government grants?
While we don't mention specific grants, our systems qualify for energy efficiency incentives. Contact us for details on current schemes.
Can you install systems in listed buildings?
Yes, our engineers design discreet solutions that comply with heritage regulations, hiding pipework and using aesthetically sympathetic units.
Do you provide maintenance contracts?
We offer comprehensive maintenance plans with priority response, system checks, and compliance with F-Gas regulations for commercial clients.
What brands do you work with?
We partner with Daikin, Mitsubishi, Hitachi, Panasonic, and Midea for HVAC systems, and Arneg for commercial refrigeration display units.
