We're a trusted name in Leicester
A Family-Run Tradition in Plumbing & Heating Since 1985
S. A. Hancock plumbing & heating has been proudly serving the local community for over 35 years. Started by Simon Hancock as a one-man operation, the company has evolved into a thriving family business, encompassing generations of expertise. Our core values of honesty, trust, and friendly service remain firmly embedded in everything we do.
Our Expertise
Our team of skilled engineers and experienced professionals offer a comprehensive range of services covering all aspects of plumbing and heating. We provide:
Boilers & Heating
- Gas & LPG installations, servicing, repairs, and certifications
- Boiler installations, repairs, and maintenance plans
- Underfloor heating installation, repair, and maintenance
- Renewables & Heat pumps
- Comprehensive advice on future heating options
Plumbing
- Installation, repair, and maintenance of all types of taps, toilets, showers, basins, sinks, and tanks
- Cylinder installations and replacements
- Comprehensive leak detection and repair services
Cookers & Fires
- Gas & LPG cooker and fire installations, servicing, and repairs
- Gas safety certificate renewals
- Comprehensive cooker and fire maintenance plans
Our Approach
At S. A. Hancock, we prioritize:
- Honesty: We provide clear and upfront pricing and communicate any changes promptly.
- Trust: We value open communication and respect, building strong relationships with our customers.
- Friendly Service: Our team delivers exceptional customer service with a smile and a respectful approach.
Discover the S. A. Hancock Difference
We are dedicated to providing our customers with:
- Extensive experience and expertise
- Wide range of services
- Clear and honest communication
- Exceptional customer service
- Family-run values and local presence
Let us be your trusted partner in all your plumbing and heating needs. Contact us today to discover the S. A. Hancock difference!
General Impression
The overall impression from these reviews is extremely positive, with customers expressing high levels of satisfaction with the service provided by SA Hancock.
Speed and Efficiency
Many customers have praised the company's speed and efficiency in responding to their needs, with engineers arriving on time and resolving issues quickly.
Professionalism and Courtesy
The engineers and staff at SA Hancock have been consistently described as friendly, polite, informative, and professional in their dealings with customers.
Knowledge and Expertise
Customers have expressed appreciation for the wealth of knowledge and expertise demonstrated by the engineers, who have been able to diagnose and resolve complex issues efficiently.
Communication
The company's communication has been praised for being excellent, with customers receiving prompt responses to their queries and being kept informed throughout the service process.
Reliability and Trust
Many customers have expressed their loyalty to the company, stating that they will continue to use SA Hancock for future services and recommending them to others.

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