Transforming Your Home, One Plumbers' Touch at a Time
At Dorchester Boiler Solutions Ltd, we are a local family-run business based in Dorchester, covering the whole of the south coast and beyond. Our story began in 2017 when my wife and I decided to focus on the plumbing and heating aspect of our skills set. Since then, I have gained valuable knowledge and skills in renewable technologies such as heat pumps and air conditioning.
Our Mission
Our mission is to offer our customers the best possible service and strive to improve our business to inspire and implement environmentally friendly solutions. We aim to deliver our very best work every single day across our services.
Our Values
At Dorchester Boiler Solutions, we strive to go above and beyond for our customers, no matter the challenge. We believe that each customer is unique and deserves a personalized approach. Our values are built on a foundation of trust, integrity, and professionalism.
Our Services
At Dorchester Boiler Solutions, we offer a wide range of services covering plumbing, heating, and cooling. Our experienced professionals are dedicated to providing top-notch solutions that cater to the unique needs of each customer. Our services include:
Plumbing and Heating
We offer complete services for boilers, from replacement and installation to servicing and repairs. Our team is well-versed in modern low-temperature heating installation design and can help improve your existing system. We can even redesign your system to meet the new low-temperature guidelines, saving you money on running costs and benefiting the environment.
Heat Pumps
We design and install new heat pump systems that fully integrate into your home. A well-designed system can provide all the benefits of a newly designed low-temperature heating system, saving energy and helping the planet.
Air Conditioning
Our selection of environmentally friendly air conditioning systems uses R32 refrigerant, providing high-quality, purified air that can help people with breathing conditions like pet allergies, dust mites, and damp. Air conditioning can also provide heating and cooling, making it suitable for a wide range of applications, including residential and commercial properties.
Why Choose Us?
At Dorchester Boiler Solutions, we are a family-run business that puts our customers at the heart of everything we do. We strive to deliver exceptional service and go above and beyond to ensure our customers are completely satisfied. We offer expertise in:
- Air Conditioning
- Heat Pumps
- Boilers
Our Customers Say It Best
Here's what our customers have to say about us:
"I can honestly say one of the most competent, professional tradesmen anyone could have to deal with your boiler problems. Trustworthy and extremely reliable, and I would recommend him to anyone."
"Wayne came out on the same day to try and diagnose the problem. He then supplied and fitted a new boiler for us as he didn't want to leave us without heating and hot water with a young family. He was very professional and friendly. I would highly recommend him. We can't thank him enough."
Professional and Friendly Service: Many reviewers have praised Wayne and Dorchester Boiler Solutions for their exceptional service. From prompt response times to friendly and professional behavior, the company has consistently delivered high-quality work. Reviewers have mentioned that Wayne and his team are reliable, trustworthy, and go above and beyond to ensure customer satisfaction.
Heating System Installation and Repair: The company has a specialty in heating system installation and repair, with many reviewers praising their ability to diagnose and fix problems quickly and efficiently. They have also been praised for their ability to work with customers to find the best solution for their specific needs.
Emergency Service: One reviewer noted that the company responded to an emergency call within an hour, which was extremely helpful. Another reviewer mentioned that they were able to get a new boiler installed quickly, which was a priority given the family's needs.
Clean and Tidy Work: Reviewers have praised the company for leaving the work site clean and tidy, which is an important consideration for many homeowners.
Excellent Communication: Reviewers have noted that the company is responsive and communicative, keeping customers informed throughout the process. This has been particularly appreciated by those who have had to navigate complex problems or emergencies.
Recommendations and Repeat Business: Many reviewers have explicitly recommended Wayne and Dorchester Boiler Solutions to others, highlighting their exceptional service and workmanship. The company has also received repeat business from satisfied customers, which speaks to the quality of their work and customer loyalty.
