Take control of your environment with Franklyn Air
At Keep It Cool, we're proud to be Devon's leading provider of comprehensive and professional air conditioning, refrigeration, and catering services. With over years of experience in the industry, our team of highly skilled engineers and technicians are dedicated to keeping businesses and homes comfortable, efficient, and productive all year round.
Our Expertise
Our diverse range of services includes:
Air Conditioning
- Responsive repairs and maintenance of all major AC systems.
- Installation and servicing of air-to-water heat pumps.
- Comprehensive inspections and safety checks.
Refrigeration
- Emergency repairs and maintenance of all types of refrigerators and freezers.
- Installation and maintenance of commercial refrigeration systems.
- Comprehensive assessments and recommendations for energy efficiency improvements.
Catering
- Design, installation, and maintenance of commercial kitchens.
- Repair and maintenance of all major catering equipment.
- Comprehensive breakdown and recovery services.
Additional Services
- Hire of refrigerated vans and trailers to meet your short-term and long-term needs.
- Service contracts tailored to your specific requirements and budget.
- Commercial gas inspection and certification services.
Our Approach
We understand that every client is unique, which is why we take the time to understand your specific needs and concerns. Our team will work with you to identify the problem, provide clear and concise explanations, and propose solutions that are tailored to your situation. We are committed to:
- Solving problems quickly and efficiently: We aim to resolve issues on our first visit whenever possible.
- Providing upfront transparency: We will provide clear quotes and estimated lead times before undertaking any work.
- Communicating effectively: We will keep you updated throughout the process and answer your questions promptly.
Choose Keep It Cool for
- Responsive and reliable service.
- Highly experienced and qualified engineers.
- Competitive prices and transparent billing.
- Customer-focused approach and commitment to satisfaction.
Exceptional Customer Service
The majority of reviews for Keep It Cool Refrigeration Ltd are extremely positive, with customers praising the company's prompt response times, professionalism, and friendly staff. Many customers have reported having a thorough service from the engineers, who are knowledgeable and efficient in their work.
Overall Impression
The company has received exceptional ratings for its services, with customers appreciative of the company's ability to provide honest advice, suggest the best solutions, and offer competitive deals. The team is also praised for being easy to deal with, helpful, and willing to go the extra mile to ensure customer satisfaction.
Services
Customers have praised the company's services, including freezer repair, AC repair, and delivery and installation of refrigeration units. The engineers are reported to be knowledgeable and friendly, and the company has received high praise for its quick and efficient response to emergencies.
Areas for Improvement
Unfortunately, one customer had a negative experience with the company. The customer booked a trailer for a week but found that there was no adapter for the lights in the trailer. When they called the company to request an adapter, they were refused and told that they could not be bothered with the hassle.
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