Excellence in every detail, satisfaction guaranteed
Here at Jonathan James Heating + Plumbing, we're proud to be a full-service gas, heating and plumbing engineering service based in Warwick, Midlands. Our team is dedicated to providing excellence in all aspects of domestic gas services, plumbing, and heating solutions.
Our Story
Our story began in 2009 when our founder, Jonathan James, decided to take the bold step of setting up his own company after completing his studies in plumbing, unvented cylinders, and Gas Installation. With a strong foundation in theoretical knowledge and practical experience gained from his apprenticeship with a gas engineer, Jonathan was determined to build a business that would provide top-notch services to the people of Warwickshire. Over the years, our company has grown exponentially, built on a recommendation platform, where our happy customers have become our loyal ambassadors.
Our Services
We're Gas Safe registered, which means you're in good and qualified hands! Our services include:
- Gas Engineering: Installation, servicing, and alteration of gas appliances, boilers, and heating systems.
- Plumbing: Complete plumbing solutions, from installation to alteration, taps, showers, and outlets.
- Heating: Gas Safe registered installation, servicing, and alteration of heating systems, boilers, and radiators.
Our team is committed to providing exceptional services, ensuring that every customer leaves with a smile on their face and a warm feeling in their hearts. We take pride in our work, and our testimonials page is a testament to the excellent service we provide.
Our Team
Our team is led by Jonathan James, a perfectionist with an obsessive attention to detail, cleanliness, and customer satisfaction. Elaine Pool, our office manager, is the backbone of our operations, ensuring that everything runs smoothly behind the scenes.
What Sets Us Apart
At Jonathan James Heating + Plumbing, we believe that a happy customer is a loyal customer. We're not just about fixing problems; we're about building relationships. Our work is built on a recommendation platform, where our customers become our biggest advocates. We're committed to providing excellence in all aspects of domestic gas services, plumbing, and heating solutions, ensuring that our customers receive the best possible service, every time.
Overall Satisfaction
The review is overwhelmingly positive, with the customer expressing gratitude for the excellent emergency call-out service provided.
The Service Experience
The customer's 79-year-old mother-in-law's Worcester-Bosch boiler was leaking, and the repair person responded promptly to the emergency call. The repair person was knowledgeable and quickly identified the fault, which was then fixed in a single visit.
Professionalism and Expertise
The customer was impressed by the repair person's expertise and transparency. The repair person not only fixed the current issue but also provided clear guidance on potential future work, even suggesting solutions that would reduce the workload for themselves.
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